Business ProfileforMeineke Car Care Center #4286

This is my first time ever going to Meineke. I came in for an appointment because my cars front passenger suspension was creaking and tapping. The service advisor, ****, told me I would receive updates through text on my phone. After a little while I get the update saying I need a cv axle replacement. I accepted the replacement. Later in the day I picked up my car and started driving back home. The backing plate was rubbing up against the brake rotor making a loud grinding noise and the creaking and tapping noise was still there. I got home and bent the backing plate back until it wasnt rubbing against the brake rotor, and then I realized they replaced the front drivers cv axle. I took it back the next day and told the service advisor the noise is still there and I payed 500 dollars for a part that didnt fix my issue. He then told me I shouldve received a text showing the inspection and showing the recommendation to remove and replace the left cv axle. The left CV axle had little grease leaking but noise was coming from the right side. I never received that text showing that they were changing the left side with photos of the left axle with grease on it. The only text I received was to approve or deny Remove and Replace front CV Axle Assembly (One Side).Had I known they were replacing the left side I wouldve denied it. When I pressed accept I assumed they were replacing the passengers side CV axle because I told them the noise was coming from the right side. Even on the paperwork it says front right side noise. He then told me they drove it around after and they didnt hear the noise ,but how did they not notice the backing plate rubbing noise. I asked if theres a way I can get a refund because they replaced a part from the wrong side of the car and it never fixed the issue. He said there is nothing he can do about it. I am looking for reimbursement because I didnt know that they were replacing on the wrong side and I did not get the the noise fixed.