Business ProfileforAirRyd Auto Shipping

Date of transaction 1/30/2024 Don't believe the hype! I have watched their you-tube videos, unfortunately what they say doesn't match their actions. I registered to have my vehicle transported, my first open date was more than a week out, I contacted them and asked if everything was on track and to see if there was any issues. They responded back, fairly quickly that they would be in touch with me a week out of my date. I didn't hear back from them, now six days out. I called them and they said since I didn't live in a huge metropolitan area that my transportation request is a bit more challenging. My pick up area hadn't changed since I made my reservation, I was also informed that my quoted price was more than likely going to increase. I asked the representative for advice because I didn't want to be stuck, he said I needed to open my availability window but didn't want to guarantee anything. I asked how confident was he that they were going to be able to get my car picked up and delivered on time, he was not going to make any commitments. So now I was forced into finding another transportation broker and need to cancel my reservation with Airryd. They are refusing to refund my $89 deposit because they "already put time and work" into my reservation....I am very disappointed, my advice is to be very careful about contacting with this company