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            Business ProfileEmergency Air

            Air Conditioning Contractor
            BBB accredited business

            Contact Information

            4360 W Chandler Blvd Ste 1

            Chandler, AZ 85226-4974

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            Email this Business
            (602) 400-0000

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            Customer Reviews

            2.2/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/31/2020

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers commercial and residential air conditioning contracting services. 

            Products & Services

            Heating/Heaters, Air Conditioners, Duct cleaning, Duct sealing, Insulation, Air purifiers, HVAC Parts

            Business Details

            Location of This Business
            4360 W Chandler Blvd Ste 1, Chandler, AZ 85226-4974
            Email this Business
            BBB File Opened:
            7/15/2014
            Years in Business:
            26
            Business Started:
            7/17/1997
            Business Incorporated:
            3/20/2020
            Accredited Since:
            8/31/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • EA Equity Inc
            • Emergency Air Heating and Cooling
            Business Management
            • Mr. Ed Lhee, Director
            • Mr. Andrew Nicholson, Director
            • Mr. George Donaldson, CEO
            • Mr. Patrick Hayes, Other Officer
            • Ms. Christine Querol, Comptroller
            • Mr. Saul Enrique Cubas II, General Manager
            • Mr. Mark Erik Chavez, General Manager
            • Mr. Kenny Morgan, Operation Manager
            Contact Information

            Principal

            • Mr. George Donaldson, CEO
            • Mr. Saul Enrique Cubas II, General Manager
            • Mr. Mark Erik Chavez, General Manager

            Customer Contact

            • Ms. Christine Querol, Comptroller
            • Mr. Saul Enrique Cubas II, General Manager
            • Mr. Mark Erik Chavez, General Manager
            • Mr. Kenny Morgan, Operation Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We had a brand new Air conditioner put in Monday and it has not worked correctly all week. They have been out number of times already. I called wanting to talk with ower run around. They don't send someone out right away, so much for your our emergency!! Its Friday still sitting in a hot house. This is not hard people did not install it correctly. They need to get my air running we are in our 60s with health issues.
            Read More
            Read 1 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Starwin W

            11/20/2023

            have gone 2 weeks without heat. paid about $8,000 more. This company has been to my house at least 4 times to fix heat. They have NEVER come and done a heating tune up as per the change in their contract. They only come once a year. Schedule in January but excesses it becomes mid summer before they arrive. Hence no tune up on heater. Unable to complete job. I have a contract to check both air and heat at once but this never happens in about 8 years. Don't get fooled with promises that they do not uphold to. Sure managements air/heat never has a problem. have had to cancel appointments with other people due to this issue. Next air/heat will not be purchased from this company that just wants more money with no invoice to see what parts I paid for so that I can call and ask competitors what they would charge. Temperature inside of house was 70 degrees and explained that I have not showered and then asked if my hot water heater is broke. WTF, I told person on phone that I do not get out of a hot shower while it is cold in my house. Not good enough to leave even a one star. Stay away from this greedy company. Her comment was will have someone there from 8-2 while the time was already 8:35 AM.
            Read 9 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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