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Find a Location

Apodaca's Glass & Door has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Apodaca's Glass & Door

      9950 W Van Buren St Avondale, AZ 85323-5322

      BBB Accredited Business
    • Apodaca's Glass & Door

      PO Box 6771 Phoenix, AZ 85005-6771

      BBB Accredited Business

    Business ProfileforApodaca's Glass & Door

    Window Glass
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2015

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial window and glass services for jobs under $1000. 

    Business Details

    This is a multi-location business.

    Find a Location

    Apodaca's Glass & Door has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Apodaca's Glass & Door

        9950 W Van Buren St Avondale, AZ 85323-5322

        BBB Accredited Business
      • Apodaca's Glass & Door

        PO Box 6771 Phoenix, AZ 85005-6771

        BBB Accredited Business
      Location of This Business
      9950 W Van Buren St, Avondale, AZ 85323-5322
      BBB File Opened:
      3/9/2015
      Years in Business:
      17
      Business Started:
      2/15/2007
      Business Incorporated:
      3/30/2012
      Accredited Since:
      4/30/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Apodaca's Glass & Door LLC
      Business Management
      • Mr. Oscar Apodaca, Managing Member
      • Mr. Hector Apodacas, General Manager
      Contact Information

      Principal

      • Mr. Oscar Apodaca, Managing Member

      Customer Contact

      • Mr. Oscar Apodaca, Managing Member
      • Mr. Hector Apodacas, General Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/27/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I reached out to this company to replace a patio door. I had multiple tentative times set and the owner ***** rescheduled three times not showing up. Once he came out to measure they gave me a quote and the worker showed up with the glass and it was the wrong size. They then proceeded to tell me a higher price. I said no thank you and they left. A few days later they called back with the lower price. I then had ****** come out again and to try to schedule and he said that I had to pay upfront but to call the admin to schedule. I called admin she confirmed that we could pay in full when they came to install door which obviously was the practice because I did not pay in full up front when they came the original time. ***** called me right after we scheduled and said I had to pay in full before the appointment and that was the policy since the new year. Again my first appointment was in the new year and they did not do this and if it was the new policy why would the scheduler that takes the payment not know about the policy. This company is very unreliable.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Adriana D

      1 star

      03/07/2023

      10/28/22 Apodacas glass gave me a quote for a window repair. They charged me a deposit of 50% to set the appointment. On 11/17/22 they came out and completed the work turns out they had given me an incomplete quote for the window. The tech they sent out didnt have the common sense to bring it up and instead installed brand new glass on a broken frame. They called me the next day to ask for the rest of the payment and I explained that the work they did was not acceptable and they assured me theyd send someone out to quote me for the complete repair. We set an appointment for a few days later. To no ones surprise, the tech no-call no-showed. I decided it wasnt worth my time and left it at that. MONTHS later, some dude calls me trying to collect the other half of the payment. I explain to him the whole situation, and he apologized and said they would have someone out to complete the quote this time. We set an appointment, and someone actually came out, but their terrible service doesnt stop there. For the next few weeks, I had people from **************** Glass calling me, asking me when I would like to schedule the appointment. I told every single person that called me that I never received a quote. Every single person I spoke to confirmed my email and phone number and then told me they would get it sent out. (This happened at least 5 times)The last person I spoke to was a lady a few weeks ago asking me the same exact thing. I once again reiterated that nobody has sent me a quote and explained to her the situation. she apologized and said that she was going to reach out to management and see if they could cover the work because of the inconvenience. As I mentioned before this was weeks ago. I have had no email or phone communication and at this point, I never want to hear from them again.I am only here to warn people not to waste their time and money on this company.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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