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Find a Location

Jason's Tree Service LLC has 1 locations, listed below.

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    Business ProfileforJason's Tree Service LLC

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/16/2018

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers tree services.

    Business Details

    Location of This Business
    Avondale, AZ 85392-3722
    BBB File Opened:
    4/13/2018
    Years in Business:
    10
    Business Started:
    2/6/2014
    Business Incorporated:
    2/6/2014
    Accredited Since:
    4/16/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason Allen Hertenstein, Member
    • Mrs. Arlyn Hertenstein, Member
    Contact Information

    Principal

    • Mr. Jason Allen Hertenstein, Member
    • Mrs. Arlyn Hertenstein, Member

    Customer Contact

    • Mr. Jason Allen Hertenstein, Member
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On March 10, 2023 I paid *****'s tree service **** dollars to trim 2 cork oak trees in my front yard. They told me that someone in a bucket truck would do the trimming as I didn't want anyone climbing out on the limbs over a fairly busy street (55th ave between Glendale and Northern). A bucket truck did set up and started trimming one of the trees but then they sent a person climbing into the other tree to begin trimming it. This person in the tree was cutting too much of the live growth because he could not get out to the ends of the limbs. When I asked about this the ******* became upset and just called the man out of the tree. The rest of the job took around 3 hours despite the bid for **** dollars. I was told the job would take about 5 hours. They cleaned up the debris in a satisfactory manner but not the best. Finally, after they left I noticed that the bucket truck had cracked my driveway popping up a piece of concrete triangular in shape and about 8 feet long. I know the man who set up the outriggers on the truck must have noticed it when it happened but he did not mention anything to me. I contacted the company about this 4 times by phone and was told each time that someone would get back to me. No one ever called back and so I am filing this complaint for damage to my property and a poor job of trimming the trees.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen f

    1 star

    05/26/2023

    Be careful with this company and read yelp and other online reviews. We were quoted a price by the owner. Then he wanted to send someone else which he did and jacked up price $1,000 but as he had come recommended we weren't happy but decided to stick with them. We were needing to get the trees removed for a garage. They sent me a reminder email to do work May 25th, the crew showed up we walked the job and then I get a call from owner saying they weren't doing it and they all left. NOT very professional and we live in a retirement community - we these kind of bait and switch and changing of prices happen. I afterwards read online reviews and see this has happened before. My contractor who was there was in disbelief too, especially at the way I was talked too. But I think we dodged a bullet if they cant even get the prices right they probably wouldn't have done a good job and dropped the tree or something. We have now found a reputable honest company and our HOA is aware of this company. So BEWARE !!!

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