Reviews

This profile includes reviews for America's Car Mart, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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America's Car Mart, Inc. has 81 locations, listed below.

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  America's Car Mart, Inc.

  1805 N 2nd St STE 401 Rogers, AR 72756-2423

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  America's Car Mart, Inc.

  802 Southeast Plaza Ave., Suite 200 Bentonville, AR 72712

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  America's Car Mart, Inc.

  203 Highway 79 N Magnolia, AR 71753-3203

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  America's Car Mart, Inc.

  2213 E Kingshighway Paragould, AR 72450-9202

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  America's Car Mart, Inc.

  351 Hwy 412 East Siloam Springs, AR 72761

Review Details

• Review fromFrances G

  Date: 06/26/2024

  1 star
  Since the beginning with the finance manager I have been treated very poorly. I am Hispanic and my husband is white I noticed the difference between how he got treated and myself. Then after I was having issues with the finance manager I started getting treated poorly or just plain ignored by the gm. I was spoken to as if I didn’t speak English or I was beneath them. I had to go to a different car mart in Springdale to call this awful car mart and they spoke past her didn’t acknowledge her and so rude. I get anxiety any time I have to deal with this place they speak to me like I’m ignorant or beneath them. I made about 5-7 complaints to corporate about these 2 ladies nothing was done. Nor apology or anything. It just blows my mind they can run a business like this and take advantage of it cause nothing gets done. When I try to speak to the main guy in charge in corporate they don’t allow me to. Not even send him an email.

• Review fromMichael S

  Date: 06/17/2024

  1 star
  Joplin, MO shop had repossessed my vehicle because unfortunately I lost my job due to medical reasons. I had no problem returning the vehicle in just as good shot if not better with add ons that I left with the vehicle. Was sent a letter stating they are going to sell it at public auction on or around 09/27/2023. Here I am with the car sitting on their lot for getting close to a year. Also sitting on my credit just destroying what's left of it. I contacted them multiple times and they have yet to respond or answer any of my basic questions. -5 stars for destroying someone's credit liveliness.

• Review fromDavid R

  Date: 06/03/2024

  1 star
  I requested a price on a vehicle posted online and was told to expect a response shortly. I never heard back from them with a price or anything. The website doesn't list prices which is a major red flag.

• Review fromPiarra B

  Date: 05/30/2024

  5 stars
  Ashley and Nick was awesome !! They helped me get a new car the process was quick..i been dealing with Ashley for years now she's the sweetest everyone is so sweet and kind. Car mart on college in Fayetteville Ar is the BEST :)

• Review fromWilliam A

  Date: 05/25/2024

  1 star
  From the day I got my car from the lot in Siloam springs I have been lied to, shuffled around and brushed off. From the time I signed the paper work to the time that I received it, they made changes that I did not authorize or agree to. Luckily I caught the mistake but the manager that I talked to about it told me that it was too bad and I signed the paper work. Luckily the higher up manager contacted me and told me on the phone that I was right because she was the one that had approved my deal, and worked with me to get the deal I agreed to. That should have been a red flag but I needed a car and had bad credit and no cosigner. Fast forward to the lifters going out in the car and I had them pick it up under the extended warranty. they did not keep me informed on how far along the car was coming, I called many times only to be told the service managers weren't in and I would be called back. As you can guess they never called. So I started calling a few times a day. Finally that situation was resolved and I hoped other than paying for the car the situation was over. But now I sit in the same situation as something else has gone wrong with the engine. I am being kept in the dark and brushed off once again and I am fed up. I am paying a ridiculous price for this car, sticker price was double blue book value, and after all the interest and the extended warranty I am paying almost 4 times what the car is worth. I would expect a company that makes this kind of money from their customers they would want to take care of them when the issues arise. But alas I sit in awe at the terrible service I have received wondering if my car will be ready for me to pick up by Monday, (car was picked up by the tow truck on Thursday) so that I can go to work on Tuesday. I know I am not the only one who has had these types of issues with carmart, it blows my mind that they are still able to do business like this.

• Review fromPandora S

  Date: 05/09/2024

  1 star
  The local car lot made an error processing my modification for my seasonal payment. The local car lot made things right. However corporate still fraudulently reported to the credit bureaus that I was 30-59 days late on my car payment when I literally made every single payment as promised. And their reason for reporting to the credit bureaus that I made a late payment is because I was unable to get off of work and come into the office to sign a new modification agreement on a certain date which the local office told me was fine and that I’d be alright. However the corporate office in AK stated that it was not fine and they will not be removing the reporting of a late payment even though I was not truly late. Now my credit score dropped 38 points and they told me oh well and that the underwriter wasn’t going to change anything. So please believe the reviews about them being crooks and selling lemon cars. I’ve had trouble ever since I purchased my vehicle from them but I still made it my business to pay my car note because as others said they will repo after only being a couple of days late. Thank goodness I have not had to experience that but it is true. And my check engine light is on right now. Car has been in the shop 3 times. When I first bought the car I almost died from one of the pins in the front wheel suspension area being missing. These people really have some nerve. Do not purchase from them. Yeah their approval process is easy but it’s not worth it. I promise you. You will regret the decision to purchase from them more than anything else in life.

• Review fromSara H

  Date: 04/22/2024

  1 star
  They sold me a car they didn't have clear title too.The registration and title got suspended I got a ticket for no registration and so they didn't have to admit guilt they didny reimburse me.The car also brand new off the lot zero miles in 2016 was 22,000 car mart is selling me the car after financing everything 27,000.Car Mart is absolutely horrible

• Review fromSandy W

  Date: 04/18/2024

  1 star
  They will tell you they will fix an issue but never do.. they want all this money for a used car that is a lemon... I got my car from them in April of 2023 and have had issues from a month in to it.. it has a very bad oil leak that they patched to sale the car. Has emission system failure. All the under carriage cover for under the car is all missing. But they won't fix anything that you tell him is wrong with it. And I told him to come and get the car that I was not making no more payments on it and I have not made no payments on it.. why do I wanna pay for something that half runs.. not mentioning that you have to keep one foot on the brake and one foot on the gas while you're sitting at a red light or a stop sign or it will go dead and won't start back. I have had this vehicle towed home more times than I can count on both hands in the past month.. I do not recommend buying anything from America's car Mart in any state they are crooks.

• Review fromTodd T

  Date: 04/08/2024

  1 star
  Bought a gmc truck 2015 model. Been in the shop 4 times already in less than a year. Been nice paying my payments and balloon payments. Now I need more repairs and been in shop for 3 weeks with no response from the benton carmart and wont answer my calls when I call them.

• Review fromJohnathon J

  Date: 04/06/2024

  1 star
  The absolutely worst company to ever use. They fraudulently sold me a vehicle that later on I found out had actually had 4 owners and been completely totalled once before, colonial/carmart of America never did replace the airbags that had deployed the body shop found severe damage to the a frame fire wall undercarriage and main frame from said previous accident that was not disclosed at the time of purchase and due to them doing a landlord special on the vehicle after getting into a rather minor wreck it had to legally to totalled out due to the previous damage they never fixed. They also presented me with a false carfax, lied and said the head liner was just water damage and there was also a fuel leak dripping right onto the catalytic converter which basically made this vehicle a ticking time bomb. This company deserves to go bankrupt and be put in federal prison for their illegal and shady auto deals. If colonial/carmart had actually properly repaired the vehicle and replaced the airbags like I would think any normal person with morals would do I wouldn't be stuck with a lifelong traumatic brain injury, severe ptsd, an eating disorder, thoughts of self harm, feeling hopeless, lost, discouraged, and heart broken to find out that I am not the only one this horrendous company openly and willing has been committing fraud upon. -10000 star rating. Oh and I am still waiting for your company to own. Up to your wrongs fix them and make everyone's lives easier