Reviews

This profile includes reviews for ASC Warranty, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  ASC Warranty, Inc.

  1793 Highway 201 N Mountain Home, AR 72653-2410

  
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  ASC Warranty, Inc.

  PO Box 2400 Mountain Home, AR 72654-2400

  

Review Details

• Review fromANDERSON E

  Date: 07/24/2025

  5 stars
  Hands-down, one of the best warranty company out there take care of your business no matter what’s the problem. I didn’t go wrong by choosing ASC WARRANTY company.

• Review fromChristopher B

  Date: 07/11/2025

  5 stars
  I was extremely happy with the quick response from you guys very professional. You got right back to the car dealership with an OK to get my stuff taken care of. I think you did a good job taking care of me.

• Review fromPaul N

  Date: 07/10/2025

  5 stars
  Best warranty in the business, never had an issue with any of my claims

• Review fromRobin S

  Date: 06/30/2025

  5 stars
  The best warranty company anywhere 100 % satisfaction i have told everyone that I know and when I buy a different car I'll ask if thy offer this company for warranty coverage

• Review fromJessica D

  Date: 06/25/2025

  1 star
  I have had 3 different places diagnose my 2018 Toyota with needing the transmission replaced - including a transmission specialist and the Toyota dealership. However, because the transmission isn't reading a code and there is no contamination in the transmission fluid, they won't cover a new (or used) transmission. They are stating that there is no proof that the transmission is the issue while my car sounds like I'm driving a jet airplane due to the ball bearings in the transmission.

• Review fromJimmiuh V

  Date: 06/24/2025

  5 stars
  Was very helpful got a call about my transmission they answered all my questions and helped me get the ball rolling for my vehicle

• Review fromSara B

  Date: 06/10/2025

  5 stars
  Fast approvals on both the issues I had! So thankful for the warranty purchased!

• Review fromMILAN S

  Date: 05/20/2025

  1 star
  ROUTE 66 WARRANTY IS AN AUTO SERVICES COMPANY, INC.
  THOUGHT THIS WAS A GREAT PROTECTION POLICY WHEN I PURCHASED A USED VEHICLE. UNTIL I ACTUALLY HAD TO PUT IN A CLAIM FOR REPAIRS. CALLED CLAIMS DEPT AND THEY VERIFIED MY CONCERNS WERE COVERED UNDER MY POLICY AND ADVISED TO TAKE VEHICLE TO A REPAIR FACILITY FOR AN ESTIMATE. THE DEALERSHIP CONFIRMED DIAGNOSTIC COSTS WAIVED IF THEY DO THE REPAIR. AFTER THE DEALERSHIP PROVIDED REPAIR ESTIMATE. ROUTE 66 SENDS AN INSPECTOR AND REPORTS VEHICLE HAS A LIFT AND TIRES. NOT COVERING ANY REPAIRS. CALLED ROUTE 66, CLAIMS REP AND SUPERVISOR BOTH RUDE AND TALKED OVER ME, WHEN I TRIED TO EXPLAIN WHY I AM REQUESTING A FULL POLICY REFUND AND DIAGNOSTIC FEE. I WOULD HAVE NOT INCURED THE DIAGNOSTIC FEE BECAUSE THEIR REP SAID IT WAS COVERED, THEY JUST NEED THE REPAIR COST FROM THE DEALERSHIP.
  AFTER NO RESOLUTION, I ASKED THE SUPERVISOR JIM (EMPLOYEE# ****) FOR HIS LAST NAME, SAID HE DOES NOT HAVE TO GIVE HIS FULL NAME. ASKED FOR HIS MANAGER'S AND CONTACT NUMBER, SAID THAT WOULD BE THE BOARD MEMBERS AND GAVE ME THE CLAIMS DEPT E-MAIL. RIDICULOUS!!!
  1 STAR RATING IS FOR THE CANCELLATION DEPARTMENT, VERY HELPFUL AND COURTEOUS.
  THEY'LL TAKE YOUR MONEY FOR A POLICY AND THEN THEY'LL FIND A POLICY EXCLUSION AND USE THIS REASON NOT COVERING NEEDED REPAIRS. REPS SHOW NO CONCERN AND TRY TO TALK OVER YOU.
  NO CONCERN ON HOW THEY CAN ASSIST WITH FINDING A RESOLUTION FOR BOTH PARTIES TO AGREE.
  I WAS TOLD "IT IS WHAT IT IS"! BAD BUSINESS PRACTICE,
  WOULD NOT RECOMMEND!!!

• Review fromCarl J

  Date: 05/01/2025

  5 stars
  Great service, competitive price and comprehensive coverage purchased via my credit union. I've used the warranty multiple times with no issues and $0 deductible. My mechanic said they were super easy to work with, better than most companies. So glad I decided to buy this warranty, will purchase again.

• Review fromABRAHAM R

  Date: 04/26/2025

  3 stars
  On April 15, 2025, Athens Auto Care submitted all requested documents to ASC Warranty, including a sensitive W-9 form, our state sales tax certificate, and full client and vehicle details. Along with the submission, we specifically asked whether the client’s vehicle would be covered before proceeding further.
  Despite multiple follow-up attempts on April 19 and April 23, 2025, ASC Warranty failed to respond regarding coverage approval. Instead, they insisted the W-9 be sent again, despite having already confirmed receipt of the documents.
  Subsequently, a different representative claimed that nothing had ever been received, directly contradicting the confirmation emails we hold as proof. Throughout this time, our inquiries about the client's coverage were ignored. Rather than providing clarity, ASC Warranty continued requesting sensitive business information without even verifying whether the claim would be honored.
  Due to ASC Warranty's delays and lack of professionalism, the client ultimately retrieved her vehicle, frustrated by the absence of a decision. Athens Auto Care waived both the diagnostic fee and storage costs to avoid burdening the customer further.
  This experience shows a serious lack of accountability and communication on the part of ASC Warranty. Sensitive information should not be requested lightly, and businesses should not be forced to submit private documents without assurance of coverage.
  Both service facilities and clients deserve better support, transparency, and professionalism from a warranty company. We strongly encourage ASC Warranty to revisit its internal procedures and ensure more reliable handling of future claims.