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Find a Location

Quantum Real Estate has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quantum Real Estate

      3314 Grand Ave Fort Smith, AR 72904

    • Quantum Real Estate

      1213 N 32nd St Fort Smith, AR 72904-6705

    Business ProfileforQuantum Real Estate

    Real Estate
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Quantum Real Estate has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quantum Real Estate

        3314 Grand Ave Fort Smith, AR 72904

      • Quantum Real Estate

        1213 N 32nd St Fort Smith, AR 72904-6705

      Location of This Business
      3314 Grand Ave, Fort Smith, AR 72904
      BBB File Opened:
      3/28/2019
      Years in Business:
      12
      Business Started:
      8/1/2011
      Business Started Locally:
      8/1/2011
      Business Incorporated:
      8/17/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Customer Contact

      • Mr. Andy Knox, Owner
      • Mr. Shawn Braswell, Owner

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We moved in July of 2022. There was an existing water leak that we didn't know about until our first water bill. I have put in multiple maintenance requests and they are ignored. Says they are completed even though the leak was never fixed. Quantum Real Estate told me that the water dept. said there was no leak. I knew better because I'm a plumber and deal with this on a daily basis. I called the water company and they said that they told Quantum Real Estate that we did have a leak. So Quantum Real estate straight out lied to me about it. Second, Quantum Real Estate quit taking my automatic payments and started charging me late fees. Quantum Real Estate wouldn't even take a manual payment and continued to charge me late fees. Third, the heating and A/C went out 2 months ago when it was 28 degrees. That also still has not been addressed.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephen H.

      1 star

      02/21/2023

      The realty lady showed my husband an apartment with no electricity. it was in rough shape but she said they would of course fix any issues he found after he moved in. After moving in he started seeing roaches.. they continue to get worse even though he has bait traps and sprays viper(double strength) at least once a week.. and keeps all dishes cleaned and messed cleaned up. They just keep getting worse. On top of that the first month he moved in his water bill was $400 because of some leak he had no clue about because it was draining outside the apartment. He called because water department said that it was landlords responsibilty and when he called quantum, they said they would contact property manager to have it fixed and see about getting water bill situated. They sent people out and they made a temporary fix. That luckily has held. But no response on getting his high water bill taken care of. The water department knowing his situation has been accommodating and so very great. Last night.. I noticed a bug in the bed and it was a bedbug! we immediately started stripping beds checking everything and didn't find anymore.. I told him I'll inform the neighbors the next day before we head to our house.. when I told the lady below us whose also been complaining of the roach infestation (we all have them) she said she wasn't surprised we had a bed bug because her teenager below the room we found a bed bug, has a ton of bed bugs. But the fact that this place is uninhabitable and landlords ignored it but still collected $500-600 MONTH on 6 apartments and doesn't even respond to concerns like this is sickening. All of the neighbors have complained. The one next to my husband's apartment said screw this and are leaving because their dishwasher and fridge have not been working for months and no one has came to fix it. this place is run down. Disgusting. And shame on this reality company for allowing these conditions. Moving soon!

      Local BBB

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