We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Judith March

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.03

Average of 33 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Doella G

    Date: 12/08/2024

    I ordered a sweatshirt Thanksgiving weekend 2023. I did not receive the shirt until December 23, 2023. We were already out of town for Christmas. I packed the sweatshirt up. This year the first time I washed the sweatshirt (cold delicate cycle) the lettering came off. This is ridiculous for a $100+ sweatshirt.I tried to cancel the order last year when it had not shipped in time to actually wear it for Christmas and Judith March would not cancel and refund.

  • Patricia D

    Date: 08/25/2024

    I returned a shirt last year and when I sent it back for a return they never contacted me or responded to my email. $75 Ill never see again. They shouldnt be in business!

    Judith March

    Date: 08/28/2024

    We replied to your email with instructions on how to return your order and we issued you store credit in the amount of $136.96 on 11/27/2023. I can resend that email in case you can't locate the original one.

  • EW E

    Date: 05/29/2024

    BEWARE OF THIS SCAM OF A COMPANY!!!!!!!!! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK AFTER SCAMMING ME.

    Judith March

    Date: 05/31/2024

    Judith March did not submit false information to the customers bank. We simply told them that the customer was given the link to return the item purchased and that our return policy is on our website for all customers to view before making a purchase. There was no scam.

  • Sarah T

    Date: 01/28/2024

    Ordered a mystery box - items have the tags cutout and are sized incorrectly. Upon receipt i immediately sent a picture and followed up 3 times with CS, showing these incredibly large sweatpants. Their reply was a rehearsed response initially, then when pressed replied that they were confident they were the right size bc thats all they had left in stock? And unwilling to make it right but happy I received my box. Terrible experience and lost a customer and reputation from friends that used me as a test case. Im looking into disputing with my credit card company.

  • Chelsea M.

    Date: 01/11/2024

    I placed an order on the morning of January 4th AFTER someone from the company sent me a coupon code for $15 extra dollars after seeing I had an item in my cart for checkout for several days. I decided to give this a try. Almost immediately after placing this order, I stumbled upon a bunch of reviews from people who received items that weren't even remotely comparable to the items they ordered (pictures provided). I wanted to see if I could cancel my order, and ******** from Judith March responded that she had canceled my order on the afternoon of January 4th. Today is January 11th, and I still don't have my money back. I wrote the company on January 9th, and I never received a response. I wrote again this morning and said that if they didn't respond, I was going to contact my credit card company. Conveniently, they told me the item has shipped. According to tracking, it was shipped today. They STILL have yet to refund my money. Don't order from this company.

  • Kellie B

    Date: 12/21/2023

    Ordered on 11/24. Items didn't arrive until 12/20. The "patch" on the sweater is only half attached. I guess that was the real discount. Can't return for refund - can only exchange or get store credit. Why would I ever want to do business with this merchant again? I ordered a birthday girl shirt and it took so long we missed her birthday. Also ordered the Santa Lounge set (the one with the green sweater and shorts with stars and the santa appliques). The Santa is barely hanging on to the sweater top. Ordered for a cruise that we just got back from on 12/18. The Shipping label was "printed" on 12/4, so I had hopes it would get here in time, but no luck. The clothing quality that they're putting the letters and patches on isn't great considering the price they're charging for these items.

  • Brenda A

    Date: 12/20/2023

    I purchased 3 items on 11/23 and to date merchandise has not been shipped or received. My order number ******. I have emailed Judith March twice and have called numerous times but no response. Also you cannot leave a voicemail because mailbox is full. I need a status of my order . Thanks ***************************

  • Gaye F

    Date: 12/19/2023

    WARNING: ************ has horrible customer service. They say their shipments take 14 business days. The item has yet to be shipped. I would never, ever recommend this company for anything. My daughter will not be able to wear her Christmas shirt at all this year. I buy almost everything online and this company is hands down the most awful company I have ever ordered from. They do not let you cancel your order AND you can only get a credit. Why would you want a credit when you cant even get your original item?!?! DO NOT ORDER FROM THIS COMPANY!!

  • Kendra B

    Date: 12/18/2023

    Ordered items on 11/22, packing slip created on 12/6, messaged on 12/12, 12/14 and 12/15 and asked for order to be cancelled since it hasnt shipped and it shipped on 12/16. Still dont have order but after reading reviews definitely concerned for quality. Dont waste your time or hard earned money.

  • Liz B

    Date: 12/15/2023

    Judith March is a not a legitimate business. Ordered shirt over 3 weeks ago, but it was never shipped. Additionally, reaching out to customer service only results in snarky responsesThey are frauds!!!

Judith March is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.