Business ProfileforFilterBuy, Inc.

4/19/24 I called the company filter buy hvac solutions because my ac stopped working. 4/20/2024 a technician evaluated air conditioner and said there was a leak and I needed refrigerant and a new ******** valve. I was charged $99 for the visit, which i found out later on the website that the evaluation is supposed to be free of charge as noted on the website. I signed the agreement and was told someone would be there on Monday to fix my AC. He was reminded that a 30-foot ladder was needed. 4/22/24Technician arrives with no ladder. He says will be back tomorrow.4/23/2024Technician Works on air conditioner, he says it is fixed, I paid $899 as agreed. 30 minutes later air-conditioning shuts off and circuit breaker pops. I called the office and was told that happened because the technician forgot the Tool to change the ******** valve. He will be back in the morning.4/24/24 Technician works on air conditioner again and now reports I now need a compressor replacement and more of the refrigerant, sends a bill for $2500. There was nothing wrong with the compressor. I believe the technician did something to break my air conditioner. I called the office and was told a manager would be calling me back. I did not receive a call back. 4/26/24 I called the office, I speak to manager who says he would like to correct the situation, says he will look into the situation, says he will call me back but never does call me. 4/27/24 I call another ac company they come out to evaluate. They said it was not only the compressor but also need coils replaced because hvac solutions spilled oil or an oily substance all over the place. Now they have to order parts. 4/29.HVAC solutions call me back and says he wants to send someone over to replace the compressor for another $2500. I told him I didnt trust the company and I didnt want them there, I wanted a refund,,he denied his workers did any wrongdoing even after explaining the above. He told me there would be no refund.