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Better Business Bureau®

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BBB remains operational and focused on serving our business community.

BBB Serving Central & South Alabama

Central & South Alabama, including Anniston, Birmingham, Dothan, Gadsden, Mobile, Montgomery, and Tuscaloosa

About Us

Incorporated locally in 1954, BBB Serving Central & South Alabama serves over 4,100 accredited businesses in 50 counties with offices in Birmingham and Mobile. BBB offers dispute resolution services to the public by assisting in resolving consumer complaints through conciliation, provides arbitration and mediation services, and referral services and information.

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Contact Us

2101 Highland Ave S
Ste 410
Birmingham, AL 35205-4030
ph:2222-855 (502)
fax:9322-855 (502)

9 AM-4 PM Monday - Friday

Phone hours:

9 AM-3 PM Monday - Thursday; 9 AM - 12 NOON Friday

Languages supported:
English
BBB Serving Central & South Alabama Locations
2101 Highland Ave S
Ste 410
Birmingham, AL 35205-4030
ph:2222-855 (502)
fax:9322-855 (502)
150 Government St., Suite 1004
Mobile, AL 36602
ph:4945-334-152
fax:1913-834-152

Events

Upcoming Events
Apr30Fri
Community Shred Day - Trussville

BBB serving Central & South Alabama, Trussville Area Chamber of Commerce, Gone For Good, The City of Trussville, and AL.com are happy to invite you to BBB's Shred Day - Trussville 2021!

View Event

Programs and Services

Key Staff
Key Staff

Our employees work hard every day to advance BBB's mission. Get to know us.

File a Complaint
File a Complaint

BBB CSAL offers free dispute resolution services. If you have an issue with a business, please take the time to file a complaint.

BBB Customer Review
BBB Customer Review

Business reviews are a great way to share your experience with a business with other consumers.

BBB Business Profiles
BBB Business Profiles

Many kinds of businesses and charities are listed on BBB.org. To find what you are looking for, you can enter the business or charity name, keywords, phone number, website address or email address in the search bar.

BBB Get A Quote
BBB Get A Quote

Looking for a quote from a particular business or quotes from multiple businesses in a particular industry? Look no further than BBB's Get A Quote Program

BBB AUTO LINE®
BBB AUTO LINE®

Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer. Our lemon law complaint program covers car warranty issues against participating manufacturers.

BBB Scam Tracker
BBB Scam Tracker

Think you've been targeted by a scam? Or want to research a potential scam? BBB Scam Tracker is the tool for you. Research and Review thousands of reported scams around the country.

BBB Military Line®
BBB Military Line®

Through the BBB Military Line consumer education program, we work to bring financial literacy training and tips, fraud alerts, and smart investing resources - we seek to equip those who serve, have served, and their families with the tools they need to navigate an ever changing and often complex marketplace.

Board of Directors
Board of Directors

BBB's Board of Directors comprises a diverse group of BBB accredited business owners and leaders whose businesses combine for almost 700 years of BBB Accreditation.

AB Discount Program
AB Discount Program

Do you think another accredited business could use your services? Give them a discount and they might share the love!

BBB Dispute Resolution and Handling
BBB Dispute Resolution and Handling

A panel of approximately 1,000 professional arbitrators--predominantly attorneys--partner with the BBB system to provide arbitration hearings that are local and yet consistent with overall program mandates.

Career Opportunities
Career Opportunities

Better Business Bureau serving Central & South Alabama is always looking to add professional, hardworking, dedicated personnel to our team serving the businesses and consumers of our communities.

BBB Annual Report
BBB Annual Report

Annually, BBB serves hundreds of thousands of central and south Alabama consumers and businesses. We do so through a number of programs and services including BBB accreditation, consumer and business education, publicly available business profiles, dispute resolution including arbitration and mediation, and others.

Show Your Integrity

The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today

Learn more about Accreditation