Business ProfileforThe Grove At Stone Park

Hi, I am making a complaint about the management of your apartment complex, the grove at stone park.I applied for an apartment in early January and I paid my deposit fee, application fee, and my administration fee. A total of 290$. So, I put all this money down on a certain room about 25+ days prior to move in (February 1, 2023). I get a call the next week saying they gave my room to someone else. So they put me and my future roommate in an more expensive room, and at a later date (February 15). At this point my roommate had already applied, but had not paid his application fee just yet. The management processed his application without the 65$. Because of the increase in price, that roommate, ****, decided he didnt want to move in anymore. At this point it was 20 days prior to move in. I told management that I will be getting a different roommate and I sent in his information. The management gave the 2nd room away to someone else 20 days prior to my move in. Now, despite me paying 290$ the management is telling me my new roommate ************* apply and I cant get a room until **** pays his application fee. Your management is holding me responsible for them prematurely processing ***** application, and wanting me to pay for ***** application fee before I can get approved for another room. As I said previously, **** is no longer going to be my roommate and part of that is because of the increase in price. I feel as if your management is trying to take advantage of me and is being unfair, unethical, and unprofessional. Theyve given 2 of my rooms away, raised the rates, and are holding me accountable for their mistakes. I am active duty military and I am just trying to find a place to live and I really wanted to live at your location. I still want to live at your location but I want this addressed because I feel mistreated. If nothing can be done for my living situation, I would like to request a refund. If this can get fixed, I would like to move forward. Thank you.