Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Providers

WhiteSky Communications, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for WhiteSky Communications, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WhiteSky Communications, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.07

    Average of 82 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Anthony E

      Date: 05/03/2025

      Complete trash. They unfortunately service my apartment complex. Random outages, and when they have them, no one knows anything at all over there. Their staff are all outsourced and completely worthless. They don't even have access to the network!!! They tell you they will "take your information and have tech support follow up with you), but then you never actually hear back from anyone. My direct hard line has always been slower than my wi-fi line. This clearly indicates bad wiring. But, they're too lazy to fix it, so instead, spouted some bs excuses and tried to tell me it's "still better to connect directly", even though the connection was about 1/4 the speed that the wi-fi is.They're just incompetent, unable to help you, and overall worthless. My apartment complex is actually switching to a different provider soon due to all the issues we've had with them, and I couldn't be happier. Good riddance.

    • Kallie B

      Date: 04/22/2025

      The worst **************** I've ever dealt with in my entire life. their whole job is Internet and they cannot do it properly. Please pick a different career path.

    • Sterling H

      Date: 04/19/2025

      This is the worst internet to have if youre into gaming.

    • Eli D

      Date: 04/16/2025

      If the internet goes out of you have any issues at all you have to wait for someone to get back to you on their timeframe. They do not give you a time frame because they "don't know".

    • sonja c

      Date: 04/16/2025

      Constantly goes down, the team cannot help without running a bunch of test while you are on the phone with them. then it still does not work. Expect daily outages

    • Jose G

      Date: 04/14/2025

      Worst service ever. I have a issue withe the internet connection, they were no able to solve the issue. Do not use this internet provide.

    • alika k

      Date: 04/11/2025

      Horrible internet service. My Internet has been down for two weeks.

    • Marc D

      Date: 04/08/2025

      I was in the middle of playing video games in my student apartment when there was a wifi outage. This has happened numerous times and white sky has never done anything to improve it. Go f*** yourself for making me derank

    • Disgruntled C

      Date: 02/07/2025

      Runarounds, gaslighting, non-response to email. Also seeing they dont resolve consumer complaints on the thread below. Call backs that never happen, contradictory feedback from customer service ***** incongruent abilities for customer service ***** poor installation practices, on and on! It seems miraculous that they are being utilized especially with such a low score. No resolution for simple requests. Something has got to change. Spending a fortune to live somewhere that uses a company that does not have the infrastructure to support its customer base. Very sad!

    • Jayden A

      Date: 01/24/2025

      It's going to take over 7 days to order a part to fix my Internet at my apartment. I'm going to school for ********************** and there is no way that a comptenet ISP cannot be out to fix an issue with an apartment complexes modem/router/cabling. I need stable internet access that was promised by the apartment complex to do homework and go to online classes. You should already have ordered all the parts you need in anticipation of these types of issues and if you don't you are seriously not running your business properly. ******** customer service.

    WhiteSky Communications, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.