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Find a Location

Wills Funeral Service, Inc. has 1 locations, listed below.

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    Business ProfileforWills Funeral Service, Inc.

    Funeral Homes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers complete funeral services.

    Business Details

    Location of This Business
    701 Martin Luther King Jr Blvd, Northport, AL 35476-4029
    BBB File Opened:
    7/18/1997
    Years in Business:
    30
    Business Started:
    7/1/1993
    Business Started Locally:
    7/1/1993
    Business Incorporated:
    2/17/1994
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wills Funeral Home
    Contact Information

    Principal

    • Reverend Joe C Wills, Director

    Customer Contact

    • Reverend Joe C Wills, Director
    Additional Contact Information

    Fax Numbers

    • (205) 758-3425
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia J

    1 star

    04/28/2022

    Came there today for moral support for my daughter who was making arrangements for a young lady she met in college, and they became very close friends. My daughter was the beneficiary. The woman who assisted her was very rude. This was my daughter's first time doing anything like this, so she was unsure. I was familiar but I let her listen to the lady. The questions she didn't answer I did. I asked the lady how does she explain the situation to people who have never had to bury anyone? She had no explanations whatsoever. She hurried the transactions. I don't care if my daughter was family or not, the young lady trusted her to take care of her final arrangements. My daughter and her husband are godparents to her 2 children. All she thought about was money, and getting the paperwork done. I tried to remain positive, but I know she saw the look of death in my face towards her. It took everything in me to not cross the table. I hate unprofessional people. After I left I told people of my experience, and they were not surprised at all. One told me I wouldn't let them bury my dog. I know they have been in business a long time, but that doesn't give them or her to treat people they way that she did. I will definitely not recommend her to anyone. She was the face of that business that day and the day before, when my daughter said she rushed everything over the phone. Just horrible treatment from what I feel was a money hungry person. They will definitely not be handling any of my friends and family that's for sure. If I could give a zero rating, I definitely would have, but the system won't allow it.

    Local BBB

    BBB Serving Central & South Alabama

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