Business ProfileforAzalea & Lynaum Mortuary

My father died July 3rd of this year. Prearrangements were made back in **** by my mother, with Azalea and Lynaum Mortuary. I will attach a copy of the pre-needs contract. When my sister, went to meet with the mortuary on the7th for the funeral contract she did not have the pre-need contract. On the 11th of July I paid $5143 over the phone to keep the funeral on the schedule thinking all could be resolved later. When I arrived the night of the 14th I was informed by my sister that she had found the contract and I would be getting $4000 back.I spoke with the mortuary manager on the 15th and confirmed that I would be receiving a $4000 refund but that I needed to call back on that Monday to make arrangements to pick it up that Friday. I was not able to get the owner or manager to call me back. I requested assistance from the **************** at ***************************************** came of that was a letter form the new owner of the business To Home it may concern, that indicates has been purchased by ***************** and Mortuary Management and is not obligated to honor any previous contracts. This company is still answering the phone and doing business and collection money under the Azalea & Lynaum Mortuary. They write funeral contract and collect money in that name but not give our refunds for money collected in that name. I still want my $4000 back.