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Find a Location

Waynes Pest Control has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waynes Pest Control

      2 Riverchase Rdg Hoover, AL 35244-2892

      BBB Accredited Business
    • Waynes Pest Control

      1606 Avalon Dr Tuscaloosa, AL 35404-5237

      BBB Accredited Business
    • Waynes Pest Control

      26150 Equity Dr Daphne, AL 36526-6162

      BBB Accredited Business
    • Waynes Pest Control

      1441 Montgomery Hwy Vestavia Hills, AL 35216-3606

      BBB Accredited Business

    Business ProfileforWaynes Pest Control

    Lawn Maintenance
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1981

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Waynes provides Termite Protection, Pest Prevention, and Lawn Care Services.

    Products & Services

    Termite Protection, Pest Prevention, Lawn Care Services

    Business Details

    This is a multi-location business.

    Find a Location

    Waynes Pest Control has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waynes Pest Control

        2 Riverchase Rdg Hoover, AL 35244-2892

        BBB Accredited Business
      • Waynes Pest Control

        1606 Avalon Dr Tuscaloosa, AL 35404-5237

        BBB Accredited Business
      • Waynes Pest Control

        26150 Equity Dr Daphne, AL 36526-6162

        BBB Accredited Business
      • Waynes Pest Control

        1441 Montgomery Hwy Vestavia Hills, AL 35216-3606

        BBB Accredited Business
      Headquarters
      2 Riverchase Rdg, Hoover, AL 35244-2892
      BBB File Opened:
      11/1/1981
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      1/1/1974
      Date of New Ownership:
      9/30/2020
      Business Incorporated:
      12/29/1994
      Accredited Since:
      11/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2003799 for this business, issued by Alabama Department of Agriculture & Industries. The expiration date of this license is 1/28/2026.

      These agencies may include:

      Alabama Department of Agriculture & Industries

      1445 Federal Dr

      Montgomery AL 36107

      (800) 642-7761

      https://agi.alabama.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Waynes
      Business Management
      • Mr. Doug Patton
      Contact Information

      Principal

      • Mr. Doug Patton

      Customer Contact

      • Mr. Shawn Hollis, President
      • Mr. Doug Patton
      Additional Contact Information

      Fax Numbers

      • (205) 661-5030
        Other Fax
      • (256) 461-7865
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/19/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I have been using this company for 8 years. I called to get my quarterly service set up and they said that they canceled my service (which I had no knowledge of ) and that I would have to sign a new agreement contract and do the initial service again, and it cost more plus will be a monthly automated payment instead of the quarterly one that I had. This seems fishy and scammy that they cancel long time customers and make them start all over! To place them under contracts and charge a lot more!!! Ridiculous!!!!
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LaDonna W

      1 star

      03/12/2024

      We currently have a termite bond (treat and repair/replace) with *****'s and are selling our house. They say that the repair/replace is non-transferrable (we were never notified). We have had to contract with another agency to fulfill the contract for selling the home, at cost to us. Buyer beware when doing business with this company. Also the office staff said the bond was transferrable for $30.00. Ha, what do they know? Apparently not much.

      Waynes Pest Control Response

      03/14/2024

      *************,I'm very sorry to hear about your experience. It seems there was some miscommunication on our end, and we do apologize. I will have a supervisor reach out to you today and make sure this matter is handled correctly.

      Local BBB

      BBB Serving Central & South Alabama

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