Business ProfileforProvidian Real Estate Management, Inc.

I moved into ******************** located in ************, ******* in March, 2023. I've had bad bug problems, far as (Spiders and roaches). I've contacted the landlord several times to let her know about the problem. I have a Ring set up outside my door to see who comes in and out while I'm at work. Pest control doesn't stay in there past 1 minute. My sink isn't sealed into the counter, I can lift my whole sink up. I stay on the bottom level. As of 08/18/2023, My bathroom ceiling start leaking from upstairs. It was yellow urine coming out of my ceiling onto my bathroom floor. I have taken videos to prove this. My hallway sprinkler also started pouring water onto my floors and walls. My carpet became saturated and started causing a sour smell. I contacted my landlord when the problem occurred she ignored me and finally reached out when maintenance was on the way. Maintenance came in (HIGH off drugs) looked at the ceiling and walked back out and I didn't see him for the rest of the night. I called my landlord the next following day and ignored me. 08/21/2023, I called my landlord and she told her that maintenance was supposed to fix the problem that day and come clean my carpet, my mom stayed at my apartment the whole day to see if anybody was coming and nobody showed up. Multiple people in my apartment building has complained about having water issues and nobody has done anything about it. My mom went to rent a carpet cleaner to get the smell out of the apartment since maintenance didn't come do their job. Nobody has tried to reach out to call me about fixing anything. When I first moved into my apartment my dish washer was cleaned out, as of now I have molded water in there. I have a small child so to keep us from getting sick I haven't been staying there. My apartment smells like old **** from my leaking ceiling. I've been trying to contact corporate and nobody will reach back out to me. I have plenty of videos. I will be taking this problem further !!!!