Business ProfileforSerra Toyota

Hello Absolutely the worse experience ever Scheduled an appointment went in and was told by the salesperson that I could use my car as a down payment well that was a complete lie my credit was ran multiple times and I was there for almost 8 hours and the salesman telling me that my car was not worth a dollar but he was offering **** as a favor but I would need an additional down payment amount of **** and they wanted to sign for a car that was in Decatur but I could drive another car off the lot and come back the next day to get the car coming from Decatur with an additional 899 for bringing the car That was on December then on January another person called asking why I did not purchase a car and I explained to him the absolute chaotic situation he told me that he would find a car and call me back Serra Toyota is a pure joke to be honest.Please do not sign anything unless to read everything because sone of the sales people are absolute grifters and dishonest I like all the unnecessary credit inquiries removed from because I didnt give any signed permission or did I even test drive a car.The only thing that happened was the salesman trying to guilt me into buying a car that I didnt want and refusing to show cheaper cars that were in the lot The experience was Trash and they wasted my time