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Find a Location

Lewie's Appliance has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lewie's Appliance

      621 31st St N Birmingham, AL 35203-2930

    • Lewie's Appliance

      3515 Pelham Pkwy Pelham, AL 35124-2011

    • Lewie's Appliance

      PO Box 412 Pelham, AL 35124

    Business ProfileforLewie's Appliance

    Major Appliance Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Lewie's Appliance has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lewie's Appliance

        621 31st St N Birmingham, AL 35203-2930

      • Lewie's Appliance

        3515 Pelham Pkwy Pelham, AL 35124-2011

      • Lewie's Appliance

        PO Box 412 Pelham, AL 35124

      Location of This Business
      621 31st St N, Birmingham, AL 35203-2930
      BBB File Opened:
      11/6/2002
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Management
      • Mr. Louie Swan
      • Mr. Al Hipp
      Contact Information

      Principal

      • Mr. Louie Swan

      Customer Contact

      • Mr. Louie Swan
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/16/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I Bought a double oven from Lewies Outlet today 7/16/2021 at 12:25pm for a total of 878.90. We got the oven home and before even getting off the truck and unwrapped the glass door bottom was broken. Called them and agreed to pay for the glass. Now getting it off the truck in the house and all the tape and wrapping taken off, the top control panel is busted , no screws and nothing to hold it up. There is no way to fix this. This is beyond wrong to sell something to someone like this after the lady said it was never used and nothing wrong with it. I called them back and they said speak to Earl H*****. Called him and he said he has to speak to Lewie S**** the owner Monday since he had left. I want to return this for my money. It was hard earned to drive over an hour to buy this drive back and have no oven. They are ripping folks off. I expect something will be done.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kelsey S

      1 star

      02/16/2022

      We bought a washer and dryer from Lewie's for a short term rental and we had issues with the dryer from the beginning. It would not fully dry our load of laundry and this made it really difficult for us as we had new guests coming in every few days to rent the house. Lewie's ended up coming three different times to "fix" it and eventually said it should be replaced. We spent about 3 months with a dryer that did not work as we were going back and forth with Lewie's customer service and repairmen. Meanwhile we had to take loads of laundry to our primary residence which was extremely tedious. When we finally got a new set from them, it was installed by Lewie himself. Our first guest in the house tried to use it and the hose from the washer was not installed properly so water leaked everywhere in the laundry room. Now we are paying $***** for a mold/mildew company to come fix the issue caused by this leak. I share our story because it's extremely frustrating and we've lost so much money in this process. I hope Lewie's can improve their customer experience.

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