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Find a Location

Moultrie Feeders has 1 locations, listed below.

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    Business ProfileforMoultrie Feeders

    Hunting Gear

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5724 Highway 280 E, Birmingham, AL 35242-6818
    BBB File Opened:
    1/2/2002
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    1/30/1953
    Type of Entity:
    Corporation
    Business Management
    • Ms. Tracy Chavis, Vice President of Customer Service
    Contact Information

    Principal

    • Ms. Tracy Chavis, Vice President of Customer Service

    Customer Contact

    • Ms. Tracy Chavis, Vice President of Customer Service
    Additional Contact Information

    Fax Numbers

    • (205) 437-4753
      Primary Fax
    • (205) 664-6706
      Other Fax

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We purchased the Moultrie w42i trail cam on 10/22/22. The purchase receipt was sent to Moultrie for warranty. This camera is advertised to take ****** images on battery life. It is not connected to our phone. We have been sent 2 replacement cameras and they consumed a huge amount of battery life and one did without even being turned on or mounted outside. The longest the batteries have lasted in operation outside is 5 days with 23 pictures set to low resolution and 15 sec delay. We dont take videos.Moultrie has sent 2 cameras , a formatted card, and even their batteries. We have exhausted ourselves trying to find out why all 3 cameras have the same battery issue even turned off laying on the table inside.. We even ask if tech support tested the cameras sent back. The answer was no. At this point we have exhausted all efforts to receive warranty satisfaction. We have done everything requested of us and want a refund of full purchase price. There is no way anyone could afford to replace batterys every few days. We have communicated with Moultrie but the fix is to keep sending cameras. The ideal thing would be to admit this camera series is faulty and when requested refund the purchase instead of sending out cameras with the same battery life issues.We purchased Moultrie because the very old one we had lasted for years and the batterys lasted over a year. The lens on the old one deteriorated over time and that was due to weather exposure. Many calls and emails have been sent to try and resolve this issue. We have done our part.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brannon L

    1 star

    10/19/2021

    Hi I bought 4 Moultrie Mobile Game Cameras for the 2021 hunting season. I have had nothing but issues with these cameras since the first week. I reached out on Sept. 9, 2021 with my issues to Pradco Outdoors. I received a reply from them on Sept. 11th they advised me to use Lithium batteries which I did from day one they advise me to use the recommended SD card which I did in all four cameras and then they advise me to check my cell signal which is fine because I have a Verizon tower 150 yards from me. But lastly they said I should buy a solar battery box really??? This is your product I haven't had to buy a box for all my other game cameras and never had an issue if I did they replaced the cameras with no problem! Basically on top of the $*** I spent for four cameras I need to spend another $*** for four solar camera boxes you've got to be kidding!! I work like everyone else and I spent my hard earned money on your products because your a local company only to be told it is my fault and I didn't do something right!! Make the product right so I can write a good resolved review about your company!!
    Thanks,
    Brannon

    Moultrie Feeders Response

    10/29/2021

    It was a pleasure to speak with you recently. We are glad to get you all set for a great season. Please let us know if there is anything else we can help with!

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