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Find a Location

ETS Restorations, Inc. has 1 locations, listed below.

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    Business ProfileforETS Restorations, Inc.

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.46/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2023

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5251 Pinson Valley Pkwy, Birmingham, AL 35215-1036
    BBB File Opened:
    11/20/2015
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    1/3/2005
    Accredited Since:
    1/13/2023
    Type of Entity:
    Corporation
    Alternate Business Name
    • Young's Tree & Stump
    Business Management
    • Mr. Charles Young, Owner
    Contact Information

    Principal

    • Mr. Charles Young, Owner

    Customer Contact

    • Mr. Charles Young, Owner
    Additional Contact Information

    Fax Numbers

    • (205) 449-3146
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    Hired ETS Restoration to trim 3 crepe ****** trees. They came out and did a semi trim but not the trim I requested. They also left limbs and debris piled up on a treated and manicured lawn. I texted the owner about finishing the trim on my tree and have not received a reply. We also have spoken with the secretary on more than one occasion and keep getting excuses. We finally removed the debris ourselves. Still have had no reply from the company.

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rhonda W

    1 star

    04/02/2024

    On Friday 3/29/24, I approached my neighborhood street to turn in. ETS Restorations ************ was positioned in the middle of the street, blocking both ways, preventing movement from entering or exiting the street. I waited to see if the work would notice and allow me to pass. When he failed to acknowledge me, I blew my horn. I was met with the middle finger gesture and F-ck you! I proceeded to exit the car to exchange words about his comment. I was rudely ordered to go around. I advised that I am taking a picture of the side of his business truck. I was advised that he didnt care about reporting his bad behavior and loudly announced his name, ******. I then proceeded to contact the police due to his hostile and threatening behavior. ****** then stated he did not care about me reporting to the police. I then advised I will also be contacting his company as well, which he stated again his name ******, taunting me to call. Once he moved on I contacted his company and spoke with the owner, *************************. I was advised that they are a ********* based business. I quickly reminded him that definitely does not display that belief. ************** deeply apologized and offered some form of compensation. I advised, no need for compensation or proof of punishment, just to do better at representing the company in the public.

    Local BBB

    BBB Serving Central & South Alabama

    BBB Reports On

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