Business ProfileforClosets by Design - Central Alabama

F is a fair rating for this company. The Sales Person who came to give the estimate was at our home for over 3 hours, until after 7PM. They admitted they had not told us appointments take that long. We expected them to measure, ask questions, and leave. When we called ********** to complain, they defended their process/sales model, which is more like a used car salesman complete with pressure sales, calls to the manager for a better price, and taking up way more time that anticipated. They provided only 1 hand-drawn design option in that 3 hours. We were not both home when the Sales Person came to give the estimate. Our copy was the second page of a duplicate. Good thing my spouse took a photo of the top sheet because the prices for the three closet materials and add-ons (shelves, shoe racks, drawers) are not legible on the pink duplicate. The price looked great until we noticed it did not include acce$$ory. So, we called ********** Closets, in an hour they provided several closet layouts on a computer! We had added and taken away options in real time, and had a real price, not the price before shelves, etc., to share with my spouse. After we reviewed the design options mailed to us, CC was able to make the change we asked for on the computer in a matter of seconds and send us a 3-D model of our closet.