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Business Profile

Car Dealers

Serra Kia of Trussville
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB
Visit Website(205) 314-8010Email BusinessWrite a Review

About

Overview

Serra Kia of Trussville

5009 Brookes Crossing Blvd

Birmingham, AL 35235-3252

Get Directions
See Hours
Operating Hours
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
Closed

BBB Accreditation & Rating

Serra Kia of Trussville is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 13 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Serra Kia Trussville provides new and pre-owned Kia vehicles, including models such as the Telluride, Forte, Optima, Sorento, and Soul. The company assists clients with vehicle purchases, financing options, service repairs, and genuine Kia parts.

BBB Accredited Since: 9/10/2018

Years in Business: 9

Products and Services

Based on information provided, this company offers the sale and service of new and used vehicles.

Business Details

Local BBB:
BBB Serving Central & South Alabama
BBB File Opened:
7/31/2018
Business Started:
12/1/2016
Business Started Locally:
12/1/2016
Business Incorporated:
4/17/2013
Type of Entity:
Corporation
Alternate Names:
Opus, Inc.
Business Management:
Leven Holliman, Executive Manager
Seth Franks
Mrs. Tina Joyner, HR/Compliance Manager

Additional Contact Information

Principal Contacts
Leven Holliman, Executive Manager
Customer Contacts
Leven Holliman, Executive Manager
Mrs. Tina Joyner, HR/Compliance Manager
Additional Phone Numbers
Other Phone: (205) 623-2285
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 010576200 for this business, issued by Alabama Department of Revenue

Alabama Department of Revenue

50 N Ripley St

Montgomery AL 36130

334-2421170Website

Additional Information

Other Resources
Alabama Department of Revenue
50 N Ripley St
Montgomery AL 36130
Phone Number: (334) 242-1170
https://www.revenue.alabama.gov/division/motor-vehicle/
[email protected]
Business Categories
Car Dealers, Used Car Dealers, Auto Repairs, New Car Dealers, Transmission, Auto Services, Auto Maintenance, Auto Air Conditioning, Brake Services, Wheel Alignment, Auto Diagnosis, Tire Repair, Auto Electric Services, Car Tune-Ups, Power Steering Repair, Suspension Repair, Oil Changes, Shock Repair, Steering Repair, Auto Electric Equipment, Auto Air Conditioning Equipment, Changing Tires, Brakes, Car Differentials, Car Heaters, Steering Systems

Latest Reviews

  • Margaret H

    "Im writing this review to share my experience with Serra Kia of Trussville regarding a used REMOVEDXT4 REMOVEDsales advisor, Sha REMOVED, charged me $150 to deliver the vehicle and told me not to inform management about the charge, which immediately raised concerns. After receiving the car, I noticed several issues and returned it last Thursday for seat conditioning and a panel repair." ... Read full review

  • Karl B

    "Went to the dealership to look at a vehicle that I found on their website, when I walked in and told that I was taking to the internet sales person, and wanted to see the vehicle, I was asked for my drivers license, I said no. They indicated that they needed it for the test drive." ... Read full review

  • Brett L

    "They ran a hard check on my credit 7 times then lied and said it would drop in 30 days tried to talk with REMOVEDand was deaf to my complaint horrible professionalism"

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.