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Find a Location

Auto & Truck Services, Inc. has 1 locations, listed below.

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    Business ProfileforAuto & Truck Services, Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Based on the information provided this company offers: Auto repair and service, light truck repair service.

    Business Details

    Location of This Business
    100 25th St S, Birmingham, AL 35233-2500
    BBB File Opened:
    7/21/1997
    Years in Business:
    41
    Business Started:
    2/17/1983
    Business Started Locally:
    2/17/1983
    Business Incorporated:
    2/17/1983
    Type of Entity:
    Corporation
    Business Management
    • Mr. Norman Rutland, Owner
    Contact Information

    Principal

    • Mr. Norman Rutland, Owner

    Customer Contact

    • Mr. Norman Rutland, Owner
    • Ms. Grace Rutland, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (205) 252-9299
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I sent my truck to the shop to be diagnosed because my truck was not staying running which I had to to keep cracking it to get to the house so my starter went bad.so I told him we would have to replace the starter for sure then we will have to have the truck diagnose.he said bring him the receipt starter so he can get the warranty and 700 dollars up front.so we my mother came to pick the truck up after being fix and went gas station to fill up the truck would not crack.so the truck went back to back to the shop then he so called to claim to fix it again and told her he check everything again the starter and the truck was running and the truck was fix to come pick it up again and charge extra 350.so pick up the truck again the stop running.the manager claims that he knew the truck was running bout was not sure if the truck been driven,so why did he say the truck was fix and charge extra money.he played us out our money and refuses not only to fix it but won't even tell us the problem which we paid for.both time the truck left the stop it cut off within a hour.i want the truck fix or my money back simple as that it only fair.we paid over a thousand dollars which he purchase no parts and didn't even fix the truck n refuses to do so.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central & South Alabama

    BBB Reports On

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