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Find a Location

Correct Means Tax Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Correct Means Tax Services

      9378 Highway 119 Ste A Alabaster, AL 35007-5328

    • Correct Means Tax Services

      915 Main St Montevallo, AL 35115-3847

    • Correct Means Tax Services

      PO Box 152 Montevallo, AL 35115-0152

    Business ProfileforCorrect Means Tax Services

    Tax Return Preparation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers individual tax return preparation & payroll services for small-to-medium sized businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    Correct Means Tax Services has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Correct Means Tax Services

        9378 Highway 119 Ste A Alabaster, AL 35007-5328

      • Correct Means Tax Services

        915 Main St Montevallo, AL 35115-3847

      • Correct Means Tax Services

        PO Box 152 Montevallo, AL 35115-0152

      Location of This Business
      9378 Highway 119 Ste A, Alabaster, AL 35007-5328
      BBB File Opened:
      2/9/2011
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Incorporated:
      4/7/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Mr. Eric Means, Owner

      Customer Contact

      • Mr. Eric Means, Owner
      Additional Contact Information

      Fax Numbers

      • (205) 665-2079
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a tax preparer in the U.S.

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2021

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      In 2019, I went to Eric, the owner of the business, to have my 2016, 2017 & 2018 taxes filed. That year he said he had some help working with him and that Eric would do my 2018 taxes and the guy helping him would do my 2016 and 2017 taxes. I never met the guy helping him because he was out sick but before I left, Eric told me the guy would be calling me for more information. I never heard from him so I called asking for him twice and never spoke to him. This year I found out my 2016 & 2017 taxes were never done. Eric took over $900 dollars from my 2018 refund for filing all 3 years but only 1 year was filed. I wasn't able to see him last year due to the pandemic and he never responds or answers when you attempt to reach him AFTER he's done your taxes. I've called, messaged, emailed and even left a review . Recently I was able to locate his phone number and text him and he replied until i told him what the issue was and haven't heard back since and he still has my w2's for those years.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patricia B

      1 star

      05/25/2022

      I called the correct means Tax Services in the lady asked me to fax them my papers I fax my papers to them on May 4th and once I fax my papers I called them this next week I've never received a phone call from them the phone number that they have listed on their website is full with voice messages and no one is trying to return my call.

      Local BBB

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