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Business Profile

New Car Dealers

Suntrup Ford Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Visit Website(314) 429-4455Write a Review

About

Overview

Suntrup Ford Inc

2020 Kratky Rd

Saint Louis, MO 63114-1702

View Service Area
See Hours
Operating Hours
9:00 AM - 8:00 PM
9:00 AM - 6:00 PM
9:00 AM - 8:00 PM
9:00 AM - 6:00 PM
9:00 AM - 8:00 PM
9:00 AM - 6:00 PM
Closed

BBB Accreditation & Rating

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Suntrup Ford provides automotive sales, financing, and service support, including new and pre-owned vehicle inventory, parts ordering, and scheduled maintenance. The company assists clients with vehicle selection, trade-in valuation, and service appointments. Suntrup Ford is family-owned.

Years in Business: 34

Products and Services

Suntrup Ford offers the following products and services:
Vehicle Sales: Inventory includes new and pre-owned Ford cars, trucks, and SUVs with online browsing and purchase options.
Parts Department: Offers Ford parts such as filters, brakes, batteries, and accessories.
Service Center: Provides oil changes, brake services, tire rotations, alignments, and transmission maintenance.
Financing Services: Includes online credit applications and trade-in valuation tools.
Scheduled Maintenance: Clients can book service appointments online for routine vehicle upkeep.

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
3/1/2001
Business Started:
4/9/1992
Business Started Locally:
4/9/1992
Business Incorporated:
4/9/1992
Type of Entity:
Corporation

Additional Contact Information

Fax numbers
Primary Fax: (314) 743-1508
Additional Phone Numbers
Other Phone: (314) 373-2425

Additional Information

Other Resources
Illinois Car Dealer


Phone Number: 217-782-7817
Missouri Department of Revenue - Car Dealers


Phone Number: 573-526-3669
https://dor.mo.gov/publicreports/dealers_mv_report.txt
[email protected]
Business Categories
New Car Dealers, Used Car Dealers, Auto Repairs, Car Dealers, Auto Services, Oil Changes, Hybrid Car Dealers, Electric Vehicles

Latest Reviews

  • Stephanie M

    "I cant tell if REMOVED(salesman) is stupid or dumb, but pulling into Suntrup Ford Westport this morning 8/28/26, with REMOVEDin the car behind me, honking his horn, throwing his hands out the window at me, going full road rage like a 16 year old that just got their drivers license, all because I wasnt pulling up to a stop sign as quickly as REMOVEDwould have liked, in an area Ive only been to once in my life. I pulled over to the right, out of the turn lane to let him pass, but he refused to pass and just continued with the honking and hand gestures." ... Read full review

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Frequently asked questions about Suntrup Ford Inc

  • Is Suntrup Ford Inc BBB Accredited?

    No, Suntrup Ford Inc is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Suntrup Ford Inc?

    Suntrup Ford Inc has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Suntrup Ford Inc have on BBB?

    Suntrup Ford Inc has 13 complaints filed with BBB in the last 3 years, 5 of them in the last 12 months.

  • How many customer reviews does Suntrup Ford Inc have on BBB?

    Suntrup Ford Inc has 1 customer review on BBB.

  • How do I file a complaint against Suntrup Ford Inc?

    You can file a complaint against Suntrup Ford Inc on BBB.

  • Where is Suntrup Ford Inc located and what areas does it serve?

    Suntrup Ford Inc is located at 2020 Kratky Rd, Saint Louis, MO 63114-1702. Service area: Saint Louis MO and surrounding areas.

  • What does Suntrup Ford Inc do?

    The BBB Business Profile for Suntrup Ford Inc describes the business as follows: Suntrup Ford provides automotive sales, financing, and service support, including new and pre-owned vehicle inventory, parts ordering, and scheduled maintenance. The company assists clients with vehicle selection, trade-in valuation, and service appointments. Suntrup Ford is family-owned. Business category: New Car Dealers.

  • How long has Suntrup Ford Inc been in business?

    Suntrup Ford Inc has been in business for 34 years, since 1992.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.