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          Find a Location

          Rural King Supply has 154 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileRural King Supply

            Farm Supply
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            700 Broadway Ave E

            Mattoon, IL 61938-4671

            Visit Website
            (217) 235-7101

            Customer Reviews

            1.16/5

            Average of 37 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            129 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Rural King Supply has 154 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              700 Broadway Ave E, Mattoon, IL 61938-4671
              BBB File Opened:
              1/1/1982
              Years in Business:
              64
              Business Started:
              1/1/1960
              Business Started Locally:
              1/1/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • RK Guns
              • Litchfield Rural King Supply
              • Jasper Rural King Supply, Inc.
              • Benton Rural King Supply, Inc.
              • Rural King
              Additional Contact Information

              Fax Numbers

              • (217) 324-3602
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              129 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased an online gift card for my in-laws in September 2023. They struggled to use the online card due to their technical abilities. After numerous emails and phone calls, in November Rural king told me they would send me a physical gift card. It is now 3 months and I still have not received the physical gift card. They have not emailed me back about when Id receive it. Last I heard from them, I was told with the holidays you never know when things will get done. Thats the last I heard from them.
              Read More
              Read 128 More Complaints

              Customer Reviews

              37 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kay L

              04/21/2024

              The employees and managers know nothing about their job. They know nothing about their departments. I've seen more job skills from monkeys in the zoo!! Nobody knows anything about customer orders. They know nothing about the product they are selling. They basically know NOTHING!!! I've tried to purchase chicks 3 times. First was sent the WRONG chicks. They don't even know what they sent me. Was assured twice at least that they would have the right chicks ready for me. AGAIN, NOBODY KNEW ANYTHING!!! I live an hour away from your store. Husband went out of his way again to pick chicks up that NOBODY AGAIN KNEW NOTHING ABOUT!!! REALLY?????? I WILL NEVER AGAIN PURCHASE ANYTHING FROM YOUR SO CALLED BUSINESS!! I WILL USE TRACTOR SUPPLY BECAUSE THEY HAVE A TRUE BUSINESS!!!You need to work on your employees. They need serious help!!
              Read 36 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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