BBB Accredited Business Profile

ADT Security Services

ADT Security Services

(888) 238-2727

ADT Security Services

126 years in business
Headquarters

1501 Yamato Rd
Boca Raton, FL 33431-4438

Additional Phone Numbers
  • (800) 879-8340
  • (732) 346-6103
  • (865) 769-3512
  • (614) 771-8484
  • (503) 469-7100
  • (972) 871-3500
  • (305) 406-3940
  • (954) 436-2113
  • (561) 745-8249
  • (561) 988-3600
  • (856) 910-1660
  • (309) 682-3149
  • (916) 649-8090
  • (708) 575-8585
  • (972) 246-6000
  • (208) 577-0800
  • (651) 988-3600
  • (402) 596-8177
  • (877) 338-2661
  • (402) 596-8063
  • (866) 561-0952
  • (904) 646-5215
  • (800) 645-0271
  • (859) 294-5679
  • (918) 665-0065
  • (800) 238-2455
  • (787) 758-3236
  • (787) 753-0048
  • (800) 981-5063
  • (786) 845-9661
  • (561) 222-4580
  • (800) 509-4911
  • (954) 926-1800
  • (305) 379-3780
  • (305) 989-9470
  • (866) 285-9116
  • (954) 926-5200
  • (888) 279-8848
  • (561) 750-9438
  • (855) 465-8025
  • (561) 222-4571
Additional Email Addresses
  • vgavrilovich@adt.com
  • mbrokaw@adt.com
  • bbbcomplaints@devconsecurity.com
  • wtomlinson@adt.com
  • TBenacka@adt.com
Additional Website Addresses
  • http://www.adt.ca/en/home-security
BBB File Opened: 03/14/2002
Business Started: 01/01/1890
Type of Entity
Limited Liability Corporation
Business Management
  • Mr. Naren Gursahaney, CEO
  • Mr. Alan Ferber, SVP, Chief Customer Officer
  • Mr. David Bleisch, SVP, Chief Legal Office
  • Mr. Tony Wells, SVP, Chief Marketing Officer
Contact Information
  • Wayne Tomlinson
  • Mark Smith, VP of Customer Care
  • Mr. Mike Brokaw
  • Mr. Steve Hafen, CEO
  • Ms. Ann MacDonald, SVP – HR & Compliance
  • Principal: Ms. Tanea Hill, Corporate Customer Relations
  • Mr. Naren Gursahaney, CEO
  • Mr. Alan Ferber, SVP, Chief Customer Officer
  • Mr. David Bleisch, SVP, Chief Legal Office
  • Mr. Tony Wells, SVP, Chief Marketing Officer
  • Mr. Ted Benacka, Corportate Customer Relations

Business Category
  • Burglar Alarm Systems - Dealers, Monitoring & Service
  • Fire & Smoke Alarm Systems
  • Home Automation
  • Automation Consultants
  • Security Guard & Patrol Service
  • Security Systems Consultants
  • Computers - Security Equip & Systems
  • Automation Systems & Equipment

Additional Information
  • ADT has announced the purchase of Devcon Security Services Corporation. The article can be read here - http://www.securitysystemsnews.com/article/adt-acquire-devcon-security-148-million The following is a link to ADT's BBB review - http://bbb.org/h/7r

Alternate Business Names
  • ADT, LLC
  • Devcon Security Services Corp.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

ADT Security Services

ADT Security Services

BBB ACCREDITED SINCE 03/11/2013

Customer Review Rating:

Positive
4%
Neutral
2%
Negative
94%

Composite Score:

0 3