Business ProfileforADT Security Services

Disappointment on this is not even the right description. It took the two years to pass simple inspections. My husband had to miss several days in order to have them come in the house and get them checked. ADT had agreed to pay his lost wages, now when it is time to pay, they would ONLY do it if we remove any reviews. They want to bully us to delete anything that is true. How about doing what you promise and go through with it. I am so disappointed on this process I often wish I would have never done it but once the panels were up, I heard horror stories on when they remove them, I just figured it should not take too long... Two years later here we are! The gentleman that is supposed to be helping us ***- from the very beginning said he got to us because of my review, mind you that was a year after I wrote it! How unprofessional, now he only answers my husband, and I am the account holder. I am never insulting however I call them for what they are, they are bulling me to keep me from saying the truth and exercising my right. Is this even legal? and if it is that should be separate payment not what was promised for to reimburse my husband's lost wages. I have asked for the document to pay the reimbursement to be rewritten to the correct words and they refuse and just say take it or leave it. I asked them for:A- either write the payment is for reimbursement of lost wages and delete the removal of reviews.B- pay me to remove my reviews an amount and pay the reimbursement agreed on.Stay away from this company- they are not truthful and will bully you to their advantage. The have zero integrity and should be legally questioned in every single way possible because they are not trustworthy!