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Business ProfileforTunica-Biloxi Tribe of Louisiana - DBA: Mobiloans
Loans
Additional business information
Additional Info:
If you wish to file a complaint with Mobiloans directly, you can contact them at:
MobiLoans, LLC
PO Box 1409
Marksville, LA 71351
Fax: (877) 891-7862
Phone: (877) 836-1519
According to Mobiloan's website, this is the Tunica-Biloxi Tribe of Louisiana's first Online Lending Venture. They have stated that they are managed by the Economic Development Council.
The Tunica-Biloxi Indian Tribe, formerly known as the Tunica-Biloxi Indian Tribe of Louisiana, is a federally recognized tribe of Tunica and Biloxi people, located in east central Louisiana.
The website USA.gov, the federal government's official web portal, maintains a constantly updated list of tribal governments.
Regarding the legality The Consumer's Account Agreement indicates that their accounts are governed by the laws of the Tunica-Biloxi Tribe of Louisiana, (the "Tribe") a sovereign nation recognized by the United States of America. As such, the laws of the Tribe permit MobiLoans, LLC to offer the account in accordance with Tribal Law.
In addition, MobiLoans, LLC is organized under the laws of the Tribe, is owned and operated by the Tribe, and operates exclusively on land owned by the Tribe. As such, MobiLoans, LLC is an "arm of the Tribe", and entitled to sovereign immunity and therefore not subject to any state laws.
If you have questions regarding complaints against Mobiloans, you may also contact the following agencies for questions or concerns:
LA Office of Financial Institution
1-225-925-4660
http://www.ofi.state.la.us/
Consumer Financial Protection Bureau
http://www.consumerfinance.gov
Federal Trade Commission
1-877-382-4357 or www.ftc.gov
Louisiana State Attorney General's Office
1-800-351-4889
BBB files indicate that this business has a pattern and large volume of complaints concerning their Billing or Collection issues. Consumer's complaints state that this business does not explain the charges on their loan or bank account clearly, or consumers find that they have a loan, but did not apply for their loan. The BBB has brought the issue of pattern of complaints to the attention of the business, and the business has responded and is working to provide better disclosures and customer assistance to consumer's concerns.
MobiLoans, LLC
PO Box 1409
Marksville, LA 71351
Fax: (877) 891-7862
Phone: (877) 836-1519
According to Mobiloan's website, this is the Tunica-Biloxi Tribe of Louisiana's first Online Lending Venture. They have stated that they are managed by the Economic Development Council.
The Tunica-Biloxi Indian Tribe, formerly known as the Tunica-Biloxi Indian Tribe of Louisiana, is a federally recognized tribe of Tunica and Biloxi people, located in east central Louisiana.
The website USA.gov, the federal government's official web portal, maintains a constantly updated list of tribal governments.
Regarding the legality The Consumer's Account Agreement indicates that their accounts are governed by the laws of the Tunica-Biloxi Tribe of Louisiana, (the "Tribe") a sovereign nation recognized by the United States of America. As such, the laws of the Tribe permit MobiLoans, LLC to offer the account in accordance with Tribal Law.
In addition, MobiLoans, LLC is organized under the laws of the Tribe, is owned and operated by the Tribe, and operates exclusively on land owned by the Tribe. As such, MobiLoans, LLC is an "arm of the Tribe", and entitled to sovereign immunity and therefore not subject to any state laws.
If you have questions regarding complaints against Mobiloans, you may also contact the following agencies for questions or concerns:
LA Office of Financial Institution
1-225-925-4660
http://www.ofi.state.la.us/
Consumer Financial Protection Bureau
http://www.consumerfinance.gov
Federal Trade Commission
1-877-382-4357 or www.ftc.gov
Louisiana State Attorney General's Office
1-800-351-4889
BBB files indicate that this business has a pattern and large volume of complaints concerning their Billing or Collection issues. Consumer's complaints state that this business does not explain the charges on their loan or bank account clearly, or consumers find that they have a loan, but did not apply for their loan. The BBB has brought the issue of pattern of complaints to the attention of the business, and the business has responded and is working to provide better disclosures and customer assistance to consumer's concerns.
Additional Info:
If you wish to file a complaint with Mobiloans directly, you can contact them at:
MobiLoans, LLC
PO Box 1409
Marksville, LA 71351
Fax: (877) 891-7862
Phone: (877) 836-1519
According to Mobiloan's website, this is the Tunica-Biloxi Tribe of Louisiana's first Online Lending Venture. They have stated that they are managed by the Economic Development Council.
The Tunica-Biloxi Indian Tribe, formerly known as the Tunica-Biloxi Indian Tribe of Louisiana, is a federally recognized tribe of Tunica and Biloxi people, located in east central Louisiana.
The website USA.gov, the federal government's official web portal, maintains a constantly updated list of tribal governments.
Regarding the legality The Consumer's Account Agreement indicates that their accounts are governed by the laws of the Tunica-Biloxi Tribe of Louisiana, (the "Tribe") a sovereign nation recognized by the United States of America. As such, the laws of the Tribe permit MobiLoans, LLC to offer the account in accordance with Tribal Law.
In addition, MobiLoans, LLC is organized under the laws of the Tribe, is owned and operated by the Tribe, and operates exclusively on land owned by the Tribe. As such, MobiLoans, LLC is an "arm of the Tribe", and entitled to sovereign immunity and therefore not subject to any state laws.
If you have questions regarding complaints against Mobiloans, you may also contact the following agencies for questions or concerns:
LA Office of Financial Institution
1-225-925-4660
http://www.ofi.state.la.us/
Consumer Financial Protection Bureau
http://www.consumerfinance.gov
Federal Trade Commission
1-877-382-4357 or www.ftc.gov
Louisiana State Attorney General's Office
1-800-351-4889
BBB files indicate that this business has a pattern and large volume of complaints concerning their Billing or Collection issues. Consumer's complaints state that this business does not explain the charges on their loan or bank account clearly, or consumers find that they have a loan, but did not apply for their loan. The BBB has brought the issue of pattern of complaints to the attention of the business, and the business has responded and is working to provide better disclosures and customer assistance to consumer's concerns.
MobiLoans, LLC
PO Box 1409
Marksville, LA 71351
Fax: (877) 891-7862
Phone: (877) 836-1519
According to Mobiloan's website, this is the Tunica-Biloxi Tribe of Louisiana's first Online Lending Venture. They have stated that they are managed by the Economic Development Council.
The Tunica-Biloxi Indian Tribe, formerly known as the Tunica-Biloxi Indian Tribe of Louisiana, is a federally recognized tribe of Tunica and Biloxi people, located in east central Louisiana.
The website USA.gov, the federal government's official web portal, maintains a constantly updated list of tribal governments.
Regarding the legality The Consumer's Account Agreement indicates that their accounts are governed by the laws of the Tunica-Biloxi Tribe of Louisiana, (the "Tribe") a sovereign nation recognized by the United States of America. As such, the laws of the Tribe permit MobiLoans, LLC to offer the account in accordance with Tribal Law.
In addition, MobiLoans, LLC is organized under the laws of the Tribe, is owned and operated by the Tribe, and operates exclusively on land owned by the Tribe. As such, MobiLoans, LLC is an "arm of the Tribe", and entitled to sovereign immunity and therefore not subject to any state laws.
If you have questions regarding complaints against Mobiloans, you may also contact the following agencies for questions or concerns:
LA Office of Financial Institution
1-225-925-4660
http://www.ofi.state.la.us/
Consumer Financial Protection Bureau
http://www.consumerfinance.gov
Federal Trade Commission
1-877-382-4357 or www.ftc.gov
Louisiana State Attorney General's Office
1-800-351-4889
BBB files indicate that this business has a pattern and large volume of complaints concerning their Billing or Collection issues. Consumer's complaints state that this business does not explain the charges on their loan or bank account clearly, or consumers find that they have a loan, but did not apply for their loan. The BBB has brought the issue of pattern of complaints to the attention of the business, and the business has responded and is working to provide better disclosures and customer assistance to consumer's concerns.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 151 Melacon Rd., Marksville, LA 71351
- BBB File Opened:
- 1/4/2012
- Years in Business:
- 12
- Business Started:
- 10/1/2011
- Business Started Locally:
- 10/1/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- MobiLoans, LLC
- Business Management
- Mr. Marshall Pierite, Tribal Chairman
- Contact Information
Principal
- Mr. Marshall Pierite, Tribal Chairman
Customer Contact
- Mr. Marshall Pierite, Tribal Chairman
- Additional Contact Information
Phone Numbers
- (877) 836-1519Other Phone
- (877) 836-1519
Customer Complaints
43 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I opened a line of credit with Mobiloans on 04/16/2021 with a $1,500 limit. I made several payments totaling around $450 before the account was charged off on 09/30/2021 with a balance of $1,896.
The core issue is that Mobiloans is inaccurately reporting this account to the credit bureaus in violation of multiple provisions of the Fair Credit Reporting Act (FCRA). Specifically, they have included ambiguous remarks like "payment after charge-off," reported an over-limit balance of $1,896 without clear contractual authorization, and prematurely charged off the account after only 5 months of activity.
I have made multiple attempts to resolve this directly with Mobiloans. On 4/4/2024 and 4/5/2024, I sent detailed dispute letters identifying the specific FCRA issues and requesting a deletion of the tradeline. However, Mobiloans failed to conduct a proper investigation, summarily dismissed my claims as "frivolous," and refused to make any corrections to my credit report.
Mobiloans advertises their products as a way to access credit and meet financial needs. Instead, their improper handling of my account and disregard for the FCRA's accuracy and dispute investigation requirements has unfairly damaged my credit profile.
I am seeking the BBB's assistance in getting Mobiloans to meet their obligations under the FCRA, delete the inaccurate and unverifiable information from my credit report, and implement better policies to ensure they properly investigate and respond to consumer disputes going forward. The company's conduct so far has been unacceptable and warrants a serious response to prevent further harm to myself and other consumers.
Read MoreCustomer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
GEORGETTE W
2 stars
01/21/2024
They charge too much interest for a small loan. Unbelievable. Need them to fix my payments and interest rate and the 12-month document. I need some help, to lower payment so it can be affordable. * ** ** ***
Tunica-Biloxi Tribe of Louisiana - DBA: Mobiloans Response
01/23/2024
We appreciate the opportunity to respond to this review. We have also reached out to the consumer on this matter.
When an application for a line of credit is made on the internet and not through personal interaction, we have to rely that customers have thoroughly researched our product, have read and understood all of the costs and terms associated with the line of credit we offer, and made the decision that Mobiloans is the best option to meet their needs. We have provided in great detail the processes and fees associated with the Mobiloans line of credit on our website www.mobiloans.com. This information was available for review prior to submitting an application and accepting the first cash draw. Under the “Terms & Conditions” tab, consumers are advised that the account is a Line of Credit and while we do not charge interest, there is a Fixed Finance Charge incurred each billing cycle there is an unpaid balance. There is also a Cash Advance Fee for each cash draw. Mobiloans’ product is an open-end line of credit that allows a customer to access credit, pay down, and borrow again. Customers that continually make draws of available credit will not see a decrease in their outstanding balance or payments.
We hope that this response has been helpful. If you have any additional questions or concerns, please contact our Customer Support Team at the phone or email address provided in our letter to you.
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