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Find a Location

Workwell Technologies has 1 locations, listed below.

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    Business ProfileforWorkwell Technologies

    Payment Processing Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/5/2010

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers payment processing, time and attendance software.

    Business Details

    Location of This Business
    2777 Loker Ave W Ste A, Carlsbad, CA 92010-6518
    BBB File Opened:
    12/29/2009
    Years in Business:
    16
    Business Started:
    9/1/2007
    Business Incorporated:
    9/20/2007
    Accredited Since:
    1/5/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Processing Point Inc
    Business Management
    • Mr. Chad Buckmaster, President
    • Mr. Patrick Arrastia, Complaint Contact
    Contact Information

    Principal

    • Mr. Chad Buckmaster, President

    Customer Contact

    • Mr. Chad Buckmaster, President
    • Mr. Patrick Arrastia, Complaint Contact
    Additional Contact Information

    Fax Numbers

    • (800) 357-0298
      Primary Fax
    • (312) 276-8160
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    We received a time clock from Workwell on February 6th of this year have not been able to use the promised features. I have talked to representatives consistently since April 15th, 2021.The service we signed up for was to receive a working time clock and a monthly subscription fee to their service for management and support regarding our time clock and employee time punches. We've paid $199 for clock and 3 months subscription service. On 4/16/21 we used our warranty to receive a new clock and were asked to pay for shipping our warranty states WWTech will pay surface freight to return products covered by this Limited Warranty. However, if WWTech determines in the exercise of it's reasonable but sole discretion that the product or part returned for warranty service is not defective, or does not otherwise qualify for warranty service the end user shall be liable for shipping.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kraig K

    1 star

    01/31/2024

    4 months and issue still not solved. After logging out should come back to login screen as it used to work. Now just get to blank screen. Support cannot give any ETA as it is in "Dev". No updates. We just keep paying for a timeclock that is confusing employees when waiting in line to clock in.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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