BBB Accredited Business Profile



(800) 724-8141


8 years in business
22661 Lambert St #200
Lake Forest, CA 92630
Additional Email Addresses
Additional Website Addresses
Business Started: 12/22/2009
Business Incorporated: 12/22/2009 in CA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Michael D Jones, Owner
Business Category
  • Auto Warranty Services
Service Area
Nationwide except MO.
Alternate Business Names
  • Steele & Jones LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, Mastercard, Discover, AMEX and eCheck.

Refund & Exchange Policy: 

100% Refund first 60 days (Mercury Insurance Group Plans)

100% Refund first 30 days (American Auto Shield, Carguard Administration and Royal Administration)

Prorated refund after first 30 or 60 days (depending upon provider and state)

BBB accredited business



This company offers vehicle protection plans (vehicle service contracts and mechanical breakdown insurance in California).

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:30 AM-5:30 PM
T: 8:30 AM-5:30 PM
W: 8:30 AM-5:30 PM
Th: 8:30 AM-5:30 PM
F: 8:30 AM-5:30 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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