I am a florist and have used this company before with no problem. But I attempted to use them for three weddings this month (May 2025) and never received a tracking number which so thought was odd so I attempted to reach out because they had processed my payment. When I called the number that is given is a Medicare scam number that also tells people that you can have a free life alert item. I have contacted via email several times with no response and also reached out through Instagram with no response. I am a very small business and this scam has cost me that majority of my profit.

I am a medical doctor and my patient informed me being contacted by Elite Medical Supplies about providing her back braces. She received a call from a representative (Sara Green) from Elite Medical Supplies at 518-545-5247. She said she was a Medicare provider. My patient was suspicious because she did not contact them beforehand or told by me that they would be contacting her. Sara Green was asked numerous questions about lower back and knee pain. The lady from Elite Medical had all of her insurance, name, birthdate, address, & phone cell information already. She also had my name and office address. At the end of the phone call, patient was told that she is eligible for a brace at no cost and they were calling to verify her information. After the questions confirmation, patient was told that they would contact me the provider. Patient reached out to me to find out if I have initiated this. I did not. However, within a week, I received a fax from Elite Medial Supplies requesting me to sign an "Urgent Prior Authorization Request" for lumbar orthosis with a statement of medical necessity. I tried to call the number 518-545-5247 twice, either disconnected or no one answers. Be ware of Elite Medical Supplies.

I received a letter from my insurance provider requesting further information about medical services that may have been the result of an accident or injury. Since I have had no accidents or injuries, I was curious. I looked at my claims and was surprised to find a claim for $27,349 for knee braces, full body back brace, wrist-hand brace, etc. Insurance company said they are aware of issues with this “company” and will be taking further action. I mean, the name of company alone pretty much screams scam!

Patient in our practice contacted by phone to get multiple braces for back pain by Orthomedix Medical Supply. Not legitimate company. Looking to make money off Medicare.

Attempted to bill United Healthcare for $24739.00 worth of medical equipment that was not purchased by the patient. I am in contact with the insurance company.

I am a physician. This company has been targeting my patients and sending me requests for patient information and request for orders for medical testing that is reportedly requested by the patient. However, my patients have not consented to these tests, nor do I recommend them. This company is using predatory business practices targeting elderly patients in an attempt to profit from unnecessary medical testing.

This business put a claim to my medical insurance, Cigna, for prosthetics and services. I do not even live in the state (FL) where these services allegedly happened. Their number does not work and there is no way to contact them.

Medicare fraud scam. Elderly woman received a phone call claiming she was eligible to receive a free brace from Medicare. Wrist braces were mailed to the elderly woman’s home but were never needed.

Orthomedix contacted our patients who are both on Medicare. Patients called concerned they were being scammed. The next day our office (James Williams MD) received notices to sign off on braces for these two individuals. We do not treat these patients for these conditions and patients have never complained of conditions that would warrant braces. Orthomedix continues to berrate our office with phone calls and faxes despite having been told we will not comply.

Caller identified as Aetna and stated there was a change to pharmacy coverage and to use my phone# as proof of identity. I called Aetna # on back of card and they have no record of trying to contact me or any changes to the pharmacy insurance