Description

Nova Imaging Supplies is charging us for toner that we did not ask for. They sent two orders. The first one was not caught as due to an employee thinking this was for one of our printers. The second invoice was caught due myself receiving the invoice in the mail and questioning why we are being charged for toner when all our printer take ink, we do not purchase toner. also, the receipt stated toner but the product sent is HP Black Ink 952. I have called and they asked me to send back the second order. I am trying to return and get back the first order due to money lost and the outrageous amount Nova Imaging charges for a product that we do not need and was not approved for purchase.