Description

This group of scammers going by "Diamond Cosmetics" is finding targets at the Valley River Center and coercing them into making large withdrawals and purchases. They targeted my grandmother and convinced her to spend $3,000 on a simple facial cosmetic and told her she would receive "free treatments" monthly. At each of these subsequent appointments they isolated and pressured her into buying additional items or cosmetics at an unreasonable mark up. Today, my sister and I met our grandmother at the time she was supposed to be finishing up her appointment so we could check out the company and make sure they weren't pressuring her into additional purchases. When we arrived they said to wait outside and that we couldn't see her, and then I saw the cosmetologist (or whoever the woman doing the "treatment" was) go get a man and bring him back into the room with my grandmother. This made me nervous, so I knocked on the door and asked to come in. They said I couldn't come in because they just needed to finish the treatment. When I opened the door anyway, I saw my grandma pulling out her wallet. I asked them what they were doing and they got extremely aggressive with me and wouldn't tell me. My grandma spoke up and said she was buying another device, at which point I said let's go away and talk about it. Then they got in between me and my grandma and started berating me about how I was being rude and how much my grandma loves them and wouldn't let her leave or speak up. They accused me of trying to steal my grandmother's money and said they had never had a complaint before. They whispered in my grandmother's ear and asked if she knew us or if we were strangers, clearly trying to confuse her. She said yes of course we were her grandchildren and she'd like to leave with us. So we were able to get her safely away without her spending more money, but we were incredibly shaken by the whole experience. We don't know exactly how much money they've taken from her, but we want to make sure they can't continue to use the Valley River Center as a hunting ground for vulnerable seniors.