Description

I ordered 2 quilts from CozzyHomes. I never got a receipt, I had to request a receipt. The next day CozzyHomes sent a receipt. I inquired about the shipment status they lied, stating the shipment was out. Then CozzyHomes was asking irrelevant questions about shipments which delayed the shipment from getting out. After, they apologized for delay citing excuses for delay and stated there may be more delays because of weather. When the packages finally arrived. Neither package had quilts inside. One package had hardware inside with sheets. The other package had a partially made mattress pad and a sheet inside. All the items inside the packages was very cheaply made. None of appeared as advertised. None of it was what I ordered. I tried to reach out to CozzyHomes and they stated they would help bring resolve to my concerns. They never called back. When I tried calling back they couldn't be reached. I let them know through their website I would be reporting them to try to bring resolve. I got some generic statement stating they would help. I didn't follow through because I have learned this company has scammed thousands if not millions of consumers through reviews posted on the internet. There are several reviews supporting CozzyHomes is a large scale establishment rooted in scamming people