Description

Saw advertisement on Facebook for a walking pad priced at 39.99. Website states orders are shipped w/in 48 hours. At the bottom of the order confirmation email it says to reply to [email protected] for questions. When you select view my order from the email it takes you to https://shopify.com/***********/account/orders/********************************. Under the refund policy it gives the email [email protected] but when you click-it it defaults to [email protected] in the email. I’ve tried emailing all 3 and replying to the initial email and they all came back undeliverable. This is also listed on the refund page Address: JC Store Holdings LLC 5650 Worth Pkwy San Antonio, Texas 78257 EIN : 92-3267204 The transaction in my acct is listed as URBANFURNIDECOR855-2005623CAUS. My account support provided me with the number 855-200-5623. When I called they wouldn’t give a company name and stated they were just customer service & worked for multiple companies. The first person I spoke with disconnected the call after attempting to locate my info. The second one said they couldn’t locate my info or my order.