Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

On Tuesday, February 4, 2025 I received a Voicemail saying I had 24 hours to respond to renew my Xfinity/Comcast contract and would a 50% reduction in my monthly billing. I called the number 480-878-3323 provided. When the phone answered it greeted me with the Xfinity/Comcast message. It sounded official. Soon thereafter a gentlemen answered and thank me for calling. He asked for my phone number. Then he proceeded to explain the "special" promotion for valued customers. He said the they would reduce my bill by 50% on a 2 year contract. He said I would have to pay for the first 6 months now. I refused and asked to talk to his supervisor. He put me on hold and said he would put the supervisor on the phone. After about 5 seconded the phone went to a dial tone. It was a SCAM! I contacted Xfinity/Comcast using their 800 number and talked to a fine lady who verified it was indeed a scam. She asked for my account number and verified that nothing had been accessed in the account. She said to block the number on my phone and to report the SCAM to the BBB.

Targeted Person's Location

IN, USA- 46797

Scammer Information
Scammer location logo

Phoenix, AZ

Mail logo

Unknown Email

Mobile logo

(480) 878-3323

Web logo

Unknown URL

Scam Type

Phishing

Learn More

Business name

Xfinity/Comcast

Date Reported

February 5, 2025

Scam ID

942914


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?