Description

Found website online, filled out information such as DOB, SSN, name, location, email and parents’ information as well. Paid for the service via Affirm. Received confirmation email along with document prepped for passport application. Discovered several errors, and per the confirmation email’s directions regarding contacting customer service, I attempted to email twice, to which the emails were not able to be delivered. One email was regarding canceling and refunding the transaction as I found out the paperwork was not the correct form I needed to fill out, and the form I needed was not an option through this website.