Description

Patrick Murphy of the company Viscount Home Improvement and PMC Home Improvement was hired for mold inspection for my 2nd floor multi-family home through Thumbtack website. He said mold was present but could remediate. I paid $2000. They said it was non-toxic mold and resolved. The service provided made the mold worst so I asked him to return to see, fix and identify the cause of the mold. When he returned he said the non-toxic mold turned into black mold. I learned later that he must’ve used a water based solution to spray on the mold which would make it worst. He told all the tenants to leave immediately because unsafe black mold was in the home. I believe he did that to show the extreme so it would scare me to pay more for the service although he also likely made it worst so I would call him back and he could ask for more money. He checked the roof and said it was termites and not serious but could fix. Then said he would come the next day to check. He sent a video of checking the roof for mold. Instead of looking at the roof he pulled off several large parts and damaged it without permission and then demanded $2500 for the roof mold inspection. I believe he wanted to stick me with a big repair so I would have to pay him to fix as I can’t have my house with no roof. When I spoke to him about charging $2500 without telling me advance and damaging my roof he became angry. When I refused, he asked for at least $1,000. I paid $800. When I returned home my full roof was damaged and the tenant had water entering due to the removed roof. He continued to harass me for more money and threatened to file a class action lawsuit with my tenants, put a lien on my home. I now have to get a mold inspector to do the correct job and also repair my roof due to the damage he caused.