Description

An item was ordered from the litfad.com site and was never delivered. When inquireies were made about the status of item, purchaser was informed the order was complete. Additional communications with the company requesting the item or a refund were alledgedly escelated with the inplication the company would reach out withing a 48hour window to the customer with resolution. No action was taken by company to contact the customer. Attempts at contacting the company for followup were met with the same level of effort. Will be pursuing issue with customer's bank and pursueing as fraud/scam.