Description

I looked up Verizon to have my daughter call to try to get some info on her current bill. She told me how their conversation went and it didn’t make any sense to me. He said the bill was going to continue to go up but if she wanted to buy a router and switch to spectrum it would be closer to what she was originally paying for with Verizon. He was also telling her, “don’t stress” but you bill is going to go up and kept saying don’t stress. All of these things sounded fishy. I called myself AFTER talking to versizon and getting her bill figured out. They said yes, we passed a promotional price( I knew was not true) we just started this service. Plus I’m not authorized to speak to them on her behalf. Verizon wouldn’t talk to me about the account without her. The scam company also said they were an affiliate company. They work for all the phone and internet companies. At first I said, is this Verizon and all he would say is, you’re calling the right place.