Description

On 8/25/24, I searched the web for puppies for sale and came across Cockapoo Palace's website, https://cockapoopalace.dog/, which displays cockapoo and cavapoo puppies for sale. They had and still have listed the advertisement text of: “30 Days Money-Back Guarantee, 1 Year Health Guarantee. We are presently celebrating our 16th wedding anniversary, so my husband and I decided to give out our puppies at a 40% DISCOUNT.” For me, the website seemed genuine. It had pictures of various puppies and their ages (9 weeks) at the time of search. The website also has information regarding pet care, breed history, the agency, testimonials, shipping & delivery process, and contact submittal for inquiry. I submitted the inquiry to be contacted regarding the potential purchase of one of the two cavapoos, Jared or Jameson, with a selling price of $700. I provided my name, phone number, and email, which were required for the contact submission request. SallyAnn contacted me via email and text. SallyAnn from the agency responded via email and text and explained the shipping process thoroughly. She quoted me a shipping cost of between $150-200. She emailed me additional videos of the puppies. Being hesitant, I requested to speak with SallyAnn On over the phone. SallyAnn texted me from 574-313-1321 but then provided a different number to call 574-444-3117. When I talked to SallyAnn, she assured me she was a legitimate breeder and had been breeding dogs for several years. She recently moved to Indiana but has a pet transport company that she frequently uses. They will provide me with the carrier's tracking number and need my full name and address to schedule the transportation. She quoted me the cost of the pup and shipping, $900 and requested that I submit the payment via Zelle to her husband, Jakell Watts. I agreed to Zelle $450 as the deposit and send the rest later mid-week. After sending a Zelle payment of $450 as the deposit, SallyAnn emailed me a "Sale Contract" me the sale contract from two different emails ([email protected] and [email protected]) listing her name and address as the seller and my contact info as the. The contract also listed the AKA application number for the puppy. SallyAnn informed me that she will begin to arrange the transport for the pup to arrive on Saturday, 8/31/24, via the nearest airport. Midweek, I followed up with SallyAnn to submit the final payment. I inquired about the method of payment. She requested Zelle again, but this time, she provided me with a different contact name for Zelle for the final payment. The act made me skeptical about sending any more money, and I requested a refund. SallyAnn advised that she had already reserved the transportation flight for $200. She refunds me once she resells the pup, and the owner must accept the shipping fees. Today is 9/26/24; I have emailed and tried to contact SallyAnn several times with no response. When I sent my final email on 9/13/24, I threatened to report her to the Federal Trade Commission for fraud and fraudulent activities. I received the following email response from her, "I need to resell the puppy first because I could never believe you’ll ask for a refund after the assurance, so please hold on while I resell the puppy and refund you." Today, 926/24, I have yet to receive my refund, and the website still has the same post listing of puppies for sale with an age of 9 weeks.