Description

Received a call at 8:45 p.m. on 08.22.2024 from an individual claiming that I needed to set up my Spectrum Xumo box. I did not answer the phone but was suspicious due to the fact that the Xumo box in question is in non-working order, in a storage bin and not plugged in. This had been reported to Spectrum previously. I contacted Spectrum directly using the telephone number from my billing statement. They have no record of contacting me and verified that the telephone number that called me was not associated with Spectrum.