Description

I currently just moved in an apartment. I ordered a microwave because my apartment doesn't come with one. I ordered this one through the site (https://www.llineboutiques.com/products/b eautiful-1-1-cu-ft-1000-watt-sensor-microwave-oven-white-icing-by-drew-barrymore-new-536449751? variants=1134840) and never received an order receipt, update, nor tracking info. I made a claim through P***** and the seller responded with tracking information. I was told it would take 7-10 days to arrive. According to the tracking info, it was delivered on the 25th when I ordered it on the 22nd. When I called the office, there was no package for me. I then called USPS and gave them the tracking info. They stated it was not sent to that address however due to privacy and security, they couldn't give me the address. I then called P***** and reported the discoveries found on this tracking info. When the P***** representative looked into refunding me for my claim, because the seller didn't respond with additional information by the 3rd, the seller had no money in the account and had shown a recent withdraw of that amount. The seller also had got P***** to close the case in their favor due to whatever package they sent being delivered. However, validated not sent to the correct address. I called P***** back and a manager looked over the whole case and deemed that the claim should be reversed in my favor and that the account will be flagged and taken care of. They also gave me a site (www.ic3.gov) to report the online scam crime.