Description

A "your computer has been compromised" alert popped up on her computer with a number to call (866 279-0844) claiming to be Microsoft. She called the number and they remoted into her computer and "found" several viruses. They told her her bank account had been compromised and all her money was gone. They supposedly called her bank and had her talk with them; they verified the money was gone and said there was nothing they could do. They then told her to go to Target and get 3 encrypted gift cards for $450.00 each, then to call them back at (239) 379-1241. She went to Target and was (luckily) told that they had no idea what she was talking about. She then got suspicious and stopped at her bank - her money was all there. When she didn't call back to the "scammers" right away, they started calling her from (316) 202-6823. She called the BBB asking what she should do. She was told to ignore the call and have no more contact with them. It was suggested she take her computer to a REAL computer tech to have what the scammers put on it removed.