Description

I saw an ad on Facebook under a Dick’s Sporting Goods page advertising ASICS sneakers on sale and ordered 3 pair. The order was placed on 11-26-23. I received a receipt from a company called Sunston Limited and they use an invoicing service called Stripe. I immediately was concerned because I ordered it from Dick’s. Needless to say, the shoes have never shown up, they say they were delivered, and they weren’t and I’m out the $47.76 that I paid for them. I see from the shipping info that they sent, it was a Chinese Company. If I had known this, I would not have ordered the shoes. I assumed the prices were so great because of the holiday sales that everyone was having. As it is, I have no shoes, I don’t believe they were ever shipped, and I’m out $47.76. I have emailed the company and gotten replies but they can take a week or longer to receive those. I don’t typically order much online but I thought if I’m ordering from Dick’s Sporting Goods…I was ok to order. Wrong!!! I have asked for a full refund of my money and told them that had I received the shoes, I wouldn’t be asking for a refund or saying the shoes never showed up. I do believe that Facebook should have to hold the advertisers on their forum to higher standards and they hold some responsibility to people to investigate their advertisers and make sure they are legitimate. I know it’s all a money game, but these Chinese companies are getting out of hand. I will not order anything from any ad on Facebook again. I don’t order from Shein or Temu because I know they are Chinese companies. I feel deceived by the false advertising and I think they should return my $47.76 in full. I no longer want the shoes. This whole experience has given me a bad taste in my mouth on ordering anything on line.