Description

I had a 200 dollar SHEIN gift card, I used the gift card, the order never came, I asked for a refund and they sent it back to my SHEIN gift card for reordering. When I attempted to use said gift card, they stop the transaction and consider my SHEIN gift card invalid! I’ve talked to their customer service via online communication only and they literally taught me by giving answers that have nothing to do with my request. My boyfriend paid $200 dollars for the gift card and I only received 2 items which left the remaining balance at $172! I’ve tried multiple times to fix this with them and they are completely disregarding my issue as if I’m in not missing a lot of my money.