Description

Same as previous complaints - trying to purchase our Vidanta timeshare contract. Additional information: - The Mexican phone number and Linkedin profile didn’t match to show Vidanta - They didn’t have the correct Vidanta contract number. If Carlos works for Vidanta Corporate, he should have been able to find our correct contract numbers. - Carlos didn’t know that Vidanta had a Mayan Palace location at the Puerto Vallarta Marina - Vidanta always accepts payment by credit card - The Santander bank statement was prepared by the same person as the J and B contract, according to the Properties of the PDF. - Vidanta Member Services confirmed that this is a scam. See email exchanges below: From: @vidavacations.com> Sent: Wednesday, November 1, 2023 4:30 PM Subject: Re: ASSIGNMENT OF CONTRACT It is a scam. Please don't send any information. I will forward these letters to our corporate team. ________________________________________ Sent: Wednesday, November 1, 2023 12:34:33 PM Subject: FW: ASSIGNMENT OF CONTRACT Hola, Hope that all is well. I just received this email from a Carlos Marin. He claims to work for Vidanta Corporate. It looks like a scam to me. Can you please confirm if it is a scam, or a legitimate email from Vidanta Corporate. Gracias Sent: Wednesday, November 1, 2023 2:46 PM To: [email protected] Cc: [email protected] Subject: RE: ASSIGNMENT OF CONTRACT Hi Carlos Why does your phone number show up on the internet as “Puerto Vallarta Tours”, and your Linkedin profile shows up as “Puerto Aventuras” – and not Vidanta? From: [email protected] <[email protected]> Sent: Wednesday, November 1, 2023 1:50 PM Cc: [email protected] Subject: ASSIGNMENT OF CONTRACT Dear Attached documents detailing how to proceed for the transfer of your membership: • Instructions to Transfer a Membership to Commercial Use • Authorization Agreement For Wire Transfer Payment • Integral Privacy Notice (Include the list of the companies Vidanta works with) • Fraud Alert Vida (Include the list of official domains for Vidanta) • Fraudulent Companies (Companies Black listed by Vidanta) Once you have done the wire on the amount of $4,800.00 USD, please send us a copy of the receipt, so our finance department can track the transfer. Mr. Contreras is in copy so we are all in the same page. For any further information, please feel free to contact me on the information below. Kind regards, Carlos Marín Executive Assistant, Corporate Sales Administration Manager USA & CANADA: +52-322-308-0970 Ext: 3511 Paseo de las Moras S/N Fraccionamiento Náutico Turístico C.P. 63735 Nuevo Vallarta Nayarit, México Mon.-Fri. 9a.m.-5 p.m. CST www.vidanta.com</[email protected]>