Description

Went to book airline tickets and searched on Kayak.com. An offer appeared and it took me to another 3rd party site, Global Flight Catchers. We booked the tickets and then received email confirmation. about 1 month later we received an email saying that our itinerary had changed and we were booked on a new departing flight. Just last week i went to print out the new itinerary and confirm seats etc. I could not see my itinerary. I called Delta and confirmed with them that I did not have tickets for the flights. They told me that the tickets were cancelled by the travel agency. Since that time I have been trying to get the agency to boo my tickets with no success. They tod me they are working on it. I still do not have tickets. I am gald that I wentonline to check on the tickets. If I waited until the day before travel, I would have been in real trouble. NO TICKETS. They keep telling me they are working on it but no resolution. I have requested money back because they did not deliver what I paid for.